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Clay Cooley Nissan

(1,727 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–9:00pm 7:00am–5:00pm
Sunday Closed Closed
New (855) 745-4401 (855) 745-4401
Used (888) 345-2065 (888) 345-2065
Service (888) 689-9959 (888) 689-9959

Reviews

(1,727 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Clay Cooley Nissan from DealerRater.

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Although I did not have the best experience, I won't

Although I did not have the best experience, I won't complain because it definitely could have been worse. Either way Johnathan, Tiffany & Michelle in Service gave good customer service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Denisehill79, Thank you for sharing your feedback. We appreciate your recognition of Johnathan, Tiffany, and Michelle’s efforts in providing good customer service. We’re sorry to hear that your overall experience was not ideal. Your comments are valuable to us, and we will use them to improve our services. If you have any further concerns or suggestions, please feel free to reach out directly. We hope to have the opportunity to serve you better in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyal ty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Great job servicing my vehicle.

Great job servicing my vehicle. Larry has great customer service skills. He provided an accurate estimate for the service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Alfredo_enrique, Thank you for sharing your positive experience. We're glad Larry provided you with excellent customer service and an accurate estimate. We appreciate your feedback and look forward to assisting you with any future needs. Clay Cooley Nissan

Great customer service.

Great customer service. I haven’t had any problems since my vehicle was fixed previously

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Reneshiawash, Great customer service. I haven’t had any problems since my vehicle was fixed previously Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyal ty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Pa jallow he’s a good man and he is very kind God

Pa jallow he’s a good man and he is very kind God bless him

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Serigneabdoulahadk, Thank you for your kind words and support. We truly appreciate your recognition of Pa Jallow's kindness and dedication. It’s our pleasure to serve customers like you, and we’re grateful for your blessings. If there’s anything more we can do for you, please don’t hesitate to reach out. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyal ty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Great job.

Great job. Came into service and was treated and checked in. Waiting about an hour and vehicle was done. Great customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Hello Pbaker78, Thank you for your positive feedback. We're glad to hear you received great customer service and that your vehicle was ready promptly. We appreciate your trust and look forward to serving you again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

I wish I could give it a negative rating.

I wish I could give it a negative rating... I've been waiting for tags, title and license plates for 3 months! I will never trust anything they say or ever purchase another auto from this company or any company associated with them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, We sincerely apologize for the delay in receiving your tags, title, and license plates. We understand your frustration and are committed to resolving this issue promptly. Please contact our customer service team directly so we can assist you in locating your documents and addressing your concerns. Your satisfaction is important to us, and we appreciate your patience as we work to make this right. Clay Cooley Nissan

Customer service was great there was a bit of a wait but

Customer service was great there was a bit of a wait but it was a Friday however the staff were very polite.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Tee, Thank you for your positive feedback. We’re glad to hear that you found our staff to be polite and that you had a good experience overall. We appreciate your understanding regarding the wait time, especially on a busy Friday. Your satisfaction is important to us, and we look forward to serving you again soon. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

I haven't had a bad experience at this dealership at

I haven't had a bad experience at this dealership at all. Everyone has always been nice and pleasant.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Hello Bchristiannicole, Thank you for sharing your positive experience. We're glad to hear that everyone has been consistently nice and pleasant during your visits. Providing friendly and professional service is our top priority, and we're pleased it has met your expectations. We appreciate your con tinued trust in our dealership and look forward to serving you in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

La persona que me atendió en servicio de mantenimiento

La persona que me atendió en servicio de mantenimiento Jonathan, es muy amable eficiente y ha dado respuesta a mis necesidades

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Hello Jahairaarauz, Thank you for your kind words and positive feedback. We're glad to hear that Jonathan provided you with efficient and friendly service, addressing your needs effectively. We appreciate your trust and look forward to assisting you again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Work completed no problems Joseph kept me updated

Work completed no problems Joseph kept me updated Just pleased period Will keep bring my car to be repaired

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Pmtmyra, Thank you for your kind words and for trusting us with your vehicle. We're glad to hear that the work was completed smoothly and that Joseph kept you updated throughout the process. We appreciate your continued business and look forward to assisting you with future repairs. Your satisfaction is our priority, and we're pleased to know you're happy with our service. Clay Cooley Nissan