Reviews
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I purchased a 2016 Subaru Outback, fully loaded. The salesperson was outstanding and helpful. The service department has always been great. Thanks,.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service
I have been taking my Subaru Forester to Kendall Subaru in Fairbanks since I moved to Alaska. They do such a fantastic job and the service dept is so friendly. I actually travel 300 miles so they can service my vehicle. I think that says it all!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
GREAT EXPERIENCE!
Got a 2016 WRX from Lynn at Kendall! She was a pleasure to deal with! Would recommend this dealer to anyone!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Workin' hard, for you
I've bought through Kendall Toyota of Fairbanks multiple times, now, and I've been lucky enough to deal with the same great people each time. They took their time to make sure I was taken care of. All while keeping the processes as quick and painless as possible.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kendall Subaru Review
All questions answered. Very friendly people. Very helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
great customer service
We did turn around and go back as the car started squeezing, they got oil on something. They took care of it
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Good service
Sales rep was friendly and not pushy which I liked
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Oil change that took forever.
I made an appointment for an oil change at 11:30. I got there at 11:20 and no one knew who I was. I had to walk back and forth between three service agents for ten minutes before they figured it out. I FINALLY left at 1:15. 90 minutes for an oil change. RIDICULOUS.
- Customer service 1.0
- Buying process —
- Quality of repair 3.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Free 24 point inspection was inaccurate
Went in for oil change and free 24-point inspection. Oil change fine but they noted in the 24-point inspection that I had a dirty air filter that needed replacing. The problem was I had installed a new air filter the day before, so it was clean.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
outstanding service, clean facility,
We really love and enjoy our 2015 Subaru outback from kendall Subaru of Fairbanks. We an oustanding sales associate.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase