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Lithia Chrysler Jeep Dodge of Grand Forks

(384 reviews)

Reviews

(384 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Awesome car buying experience

Don Sandbothe and the rest of the crew at Lithia were so helpful in helping us get into a vehicle that we actually wanted to be in. They went above and beyond to help us get out of something we hated but had no choice in getting to being happy with our vehicle again!! Very clean facility and friendly customer service reps!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Oil change and tire rotation.

The oil change and tire rotation were done in a appropriate amount of time. I did not have to long of a wait at the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Awesome Buying Experience

Don and he rest of the staff at Lithia were absolutely amazing to work with and were able to get us out of something we were unhappy with and into something we absolutely love!!! Friendly staff and great prices

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Phenomenal and exceptional!

We had a Dodge Journey that we outgrew after one year. We walked in and we were introduced to Todd. He took exceptional care of us from the moment we walked in until the moment we drove out of the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Oil change review

My truck needed an oil change, and Lithia gave me prompt and friendly service as I knew they would. Thanks!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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It was good

They gave us a ride downtown so we could eat and catch a movie while they were diagnosing the issue. I will be back when the parts come in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Best Buying Experience I have ever had !!

I have purchased multiple used vehicles throughout my lifetime and prior to this one, I have purchased 3 brand new vehicles and I have never had as good of an experience as I had this time at Lithia. They will definitely be the first place I look when I am next in the market for a vehicle. The salesman and the general manager were both extremely helpful and I left with the vehicle of my dreams. I have already recommended both the dealership and my salesman in particular to more than 20 people since my purchase. Keep up the great work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Rock chip repair

Great Job, the work was done quick and they even cleaned up the exterior of the car. Joe did a great job on the repair and David was great to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Lithia Jeep

Lithia of Grand Forks, ND comes with the highest of recommendations from me. I purchased my 2016 Jeep new in 2016 and the crew at Lithia have always taken care of my vehicle in a very professional manner. All my questions, concerns and service have been taken care of promptly by their courteous staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Service

Just had regular oil change service and treated like I was the most important customer there. Such friendly and welcoming staff. Thanks for the great service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.