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Lithia Chrysler Jeep Dodge of Grand Forks

(384 reviews)

Reviews

(384 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Oil Change

The staff was really friendly, and answered any questions that I had. Got me in quickly as they could, made sure I knew what was going on, and how long it would take. Offered me some coffee or water, and asked if I needed a ride to anywhere, while my car was being serviced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent customer service

I came in for an oil change and had an excellent customer service experience! I appreciate the time taken to answer my service questions and make sure that I'm happy with my leased vehicle. I was very impressed!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Air Bag Replacement

Work was done in a timely manner and they had cookies

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Awesome service

Love coming here! The staff is amazing and they get me in and out quick! I appreciate the honesty and quality of service! Would recommend them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Great Dealership...

Thanks for the fast and friendly service..Took the time to explain everything...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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JEFFBACHAND

Had a good experience with Lithia even though the process is lengthy, we were satisfied with the people there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great leasing experience

Shiv was great to work with and made the process of trading my previous vehicle for the new lease vehicle smoothly. Financing was a smooth and easy process as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great service!

Matt,was an awesome saleman.Everything was upfront and Honest.Yes I would recommend a friend there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Vehicle Service

Got my Vehicle in right away, very friendly staff, no problems

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great personnel

Todd, Kevin and Chris all worked their magic to get us into the pickup that we purchased. We told them what we wanted and they treated us with respect. They became more like friends than sale personnel. Their low pressure tactics and upbeat attitudes made the buying experience very satisfying.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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