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Lithia Chrysler Jeep Dodge of Grand Forks

(385 reviews)

Reviews

(385 reviews)

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Recent service visit to Lithia in Grand Forks, ND

I stopped by for an oil change and tire rotation on 13 May 2016. I was pleasantly greeted by service personnel and was invited to have coffee and donuts while I waited. As I was on a tight schedule that day I was very happy that the servicing was done in a very expeditious manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent Service

They did a good job on my Jeep. It was brought in for detail. The detail guys are good. Met my expectation. Good job Lithia.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great follow through and customer service

The staff was great to work with. They gave bottom line pricing up front so there was no back and forth like most dealerships. Great experience overall.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very good service

Everyone was very helpful. Zahn and the the general manager were very excellent to work with and help me along and making the purchase of my truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

EXCELLENT SERVICE

We have purchased 6 vehicles from Lithia in the past 6 years for our family and have always been treated so good that is why we continue to come back. AJ the General Manager is the kindest person we have ever met, he goes out of his way to make sure we are taken care of each time we are there even if it is just for an oil change. I have gotten to know him personally and think he is a wonderful man and a great business man he will work with each customer to help your personal needs and he truly cares, all of his employees love him and that is why they stay and work even harder to make this company the best Grand Forks has to offer. I RECOMMEND LITHIA 100% TO EVERYONE!!! If you don believe me just stop in and see for yourself you won't be disappointed. THANK YOU AJ AND YOUR WONDERFUL TEAM OF PROFESSIONALS EXPERTS WE WILL BE BACK SOON!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Purchase of Jeep Cherokee

Excellent regard for the customer. Fair, equitable exchange and purchase of one vehicle for another. Would make a return visit and relate the great experience to others

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Lithia Chrysler Jeep Dodge of Grand Forks

I brought my Jeep in for an oil change. The service was quick and the personal was friendly. Enjoyed a cup of coffee and a cookie while I waited.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Corey was very knowledgeable and extremely helpful.

The information I received about the operation of my vehicle was very helpful. The answers to our questions were answered quickly. The purchase process went smoothly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Lithia review

I was fully satisfied with my car buying experience from Don at Lithia in Grand Forks. He went out of his way to accommodate my requests.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Lithia Service

We bought are 2014 Dodge Dart from Lithia two years ago and it was a pleasurable experience. After the purchase we've had one small issue with the car that was taken care of in a timely manner. All of our oil changes were done quickly and problem free . While waiting for them to do the service I love to look at all the great cars in the lot.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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