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Lithia Chrysler Jeep Dodge of Grand Forks

(385 reviews)

Reviews

(385 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Awesome people

Chris aka Jr. was wonderful. Very helpful and worked with us to get a great car. Purchased a great car and everyone at the dealership was very friendly. Most fun I've had buying a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Make it right

They made it clear from the beginning that if it wasn't right, let them know and they would work to make it right. They lived up to their promise and got it right. Thanks for the attention.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great

Steve was very knowledgable about every car on the lot and he got us in the car that best suited our needs. I will buy from him again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Good service

Vehicle gave error codes while I was out of my hometown and Lithia was able to squeeze me in to look at it to determine if I would be able to get home. With the cold weather and the transmission codes showing up, it was best to leave it there. Of course they were unable to get me a vehicle to get me back to Fargo since the rental place was closed, but they did try. Thankfully I did have family to help me out there. Lithia kept in touch every step of the way to let me know what was going on and did not mind when I kept calling (even though unnecessary) to keep checking on the status of things. I am happy with the service provided!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Recall

Quick turn around!! Friendly welcoming staff and hot coffee. I keep the oil changed here so I am in often always a good interaction. Have had issues elsewhere with my daughters cars so will be sending them in soon.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Travel vehicle, not garage vehicle.

I knew the vehicle that we needed. My vehicle was certified used, is very reliable and came with new tires! It was a great buying experience!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

my day a lithia

Everything was great from the time we arrived until the time we drove away with our 2015 Town and Country L. All of the people we met with were very courteous and very informative from the salesperson to the finance officer. It was a great time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very high quality service, group of top notch professionals

They were extremely professional. The friendly service and willingness to go out of their way to help out, above and beyond. It's refreshing to be helped out by top notch and quality people that work for this Company.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Amazing

Salesman was great and overall experience was amazing. The whole process was made easy for me and they went out of their way to make me happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

awesome!

Everyone was very helpful and extremely friendly! They didn't have what I wanted on their lot, so they went out and got what I wanted need for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.