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Lithia Chrysler Jeep Dodge of Grand Forks

(385 reviews)

Reviews

(385 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Excellent Dealership

This dealership moved at my pace. Very helpfull by far the best experiance i have had buying a new truck. I liked the dealership so much i am looking at working their.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Excellent Dealership

This dealership made buying my Challenger a snap. Very good sales staff and all my questions were answered very professionally and in a timely manner. Also VERY nice facility.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

great expierance

Staff was very helpful,salesman did an excellent job. We met General manager as well as service manager was shown where to bring our car for oil change. Very happy with dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent customer service!

I had my 2015 Dodge Journey in for detailing after purchase. We were given a ride to a shopping center while the vehicle was being served. After we arrived back at the dealership, our salesman Corey Rasmussen went over everything in the vehicle to make sure I knew how everything worked. He spent time with me without making me feel rushed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

CHALLENGER PURCHASE

OVERALL PURCHASE WAS A EASY PROCESS COMPARED TO ANOTHER DEALERSHIP I DEALT WITH LAST YEAR. I WOULD RETURN TO THIS DEALER NEXT TIME I AM IN THE MARKET FOR ANOTHER VEHICLE.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Red Carpet Service

I was not able to get to the dealership until shortly before closing. They were very accommodating to my schedule. Corey was our salesman and he was very polite and friendly. He was also very knowledgeable about both of the vehicles that I test drove. All of the staff was excellent. They did not seem to mind that they had to stay after closing time to finish the sale. Excellent service and I would recommend Lithia to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fast and Professional

Luke is extremely knowledgeable and honest. He wants to put his customers in the right vehicle for them. I am very greatful to him and will recommend him to my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

A great experience

The sales agent Luke was tremendously helpful and honest. He provided a very comfortable and great experience. Even the GM was very polite and helpful. This is a great place to do shop for your cars and do business with. I live in Fargo, but had no problem driving an hour to GrandForks for a great experience. Keep it up Luke and Lithia Chrysler Jeep Dodge RAM of Grand Forks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Service on 2014 Chrysler Town and Country

Courteous service. Steve in Service was A+. Also appreciated the shuttle service to shop while vehicle was being worked on. I was very favorably impressed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Qualifying

Kevin impressed me. He did a great job of qualifying. Finding out my NEEDS and desires vs. my wants. He listened, asked questions and didn't push. Best of all he educated, wasn't afraid to share not only technical information but some of his personnel story. Then he asked more questions. I believe he genuinely wanted me to help me find what I needed and not push the inventory on the lot.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.