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Lithia Chrysler Jeep Dodge of Grand Forks

(384 reviews)

Reviews

(384 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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2015 Ram 3500

Purchased the truck with two visits One to see pricing and the second to value my trade Easy peasy! Did my research online and visited two online sales dealerships Wanted to buy local. And the pricing was comparable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Lay Backed Service Department

The style of the service department is very laid back. No introductions, no paper completed manually. They provided a shuttle for us to do some shopping while our car was being serviced. We returned from shopping and the car was not ready. Waited in a comfortable waiting area, but had to keep asking the status of our car several times...finally got someone to check and was provided with feedback that they were experiencing problems with their computer while updating the software on the cars computer. Checked again and someone went to check and returned with the good news that the car was ready.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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excellent service team

The service team is excellent to work with and fast service. Would recommend to others for service and to purchase a vehicle. Just overall excellent to work with the whole team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

purchase jeep

The entire process was excellently handled and completed-Sales person presented options well- Manger was willing to work with me regarding the trade value-Good sale

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Wonderful experience

Had a great experience friendly and very knowledgeable

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Oil change

Fast and well done.. Treated to coffee and pop corn and could watch TV . Comfortable place to sit and wait. Vehicle was put through car wash also.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Happy

I am happy with the service of this dealership. They have been very helpful to me and I plan on staying with them for my future vehicle needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service, thank you AJ and David!!!

I have to say, before AJ, I was not happy with the service at Lythia Jeep, however, things have changed, thank you AJ!! David is very knowedgeable and is prompt in letting me know what the issue is and the process, price etc. I am pleased to continue to do business with this dealership, thanks to the great service I receive!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Mopar Family Loving our New Dodge Truck

We are a Mopar family and love our new Dodge pickup. We can't believe what a smooth and quiet ride this Dodge pickup has. The stereo system is awesome. The people at Lithia Grand Forks made our buying experience very fun and enjoyable. Luke and Shiv were very knowledgeable and fun to talk to. They went over every feature of our truck and said if we had any questions to come back and they would help us out. We have been back a couple of times already and they promptly answered all our questions. We would and have recommend them to our friends, family and coworkers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Oil change

After waiting for 2 hours the previous day at Toyota dealership next door, I was pleased to receive great service at your establishment. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.