Reviews
2015 Ram 3500
Purchased the truck with two visits One to see pricing and the second to value my trade Easy peasy! Did my research online and visited two online sales dealerships Wanted to buy local. And the pricing was comparable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lay Backed Service Department
The style of the service department is very laid back. No introductions, no paper completed manually. They provided a shuttle for us to do some shopping while our car was being serviced. We returned from shopping and the car was not ready. Waited in a comfortable waiting area, but had to keep asking the status of our car several times...finally got someone to check and was provided with feedback that they were experiencing problems with their computer while updating the software on the cars computer. Checked again and someone went to check and returned with the good news that the car was ready.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
excellent service team
The service team is excellent to work with and fast service. Would recommend to others for service and to purchase a vehicle. Just overall excellent to work with the whole team.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
purchase jeep
The entire process was excellently handled and completed-Sales person presented options well- Manger was willing to work with me regarding the trade value-Good sale
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wonderful experience
Had a great experience friendly and very knowledgeable
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Oil change
Fast and well done.. Treated to coffee and pop corn and could watch TV . Comfortable place to sit and wait. Vehicle was put through car wash also.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Happy
I am happy with the service of this dealership. They have been very helpful to me and I plan on staying with them for my future vehicle needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service, thank you AJ and David!!!
I have to say, before AJ, I was not happy with the service at Lythia Jeep, however, things have changed, thank you AJ!! David is very knowedgeable and is prompt in letting me know what the issue is and the process, price etc. I am pleased to continue to do business with this dealership, thanks to the great service I receive!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mopar Family Loving our New Dodge Truck
We are a Mopar family and love our new Dodge pickup. We can't believe what a smooth and quiet ride this Dodge pickup has. The stereo system is awesome. The people at Lithia Grand Forks made our buying experience very fun and enjoyable. Luke and Shiv were very knowledgeable and fun to talk to. They went over every feature of our truck and said if we had any questions to come back and they would help us out. We have been back a couple of times already and they promptly answered all our questions. We would and have recommend them to our friends, family and coworkers.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Oil change
After waiting for 2 hours the previous day at Toyota dealership next door, I was pleased to receive great service at your establishment. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair