Reviews
Got the Jeep Wrangler that I wanted.
All of the staff at Lithia Chrysler Jeep Dodge were friendly and extremely helpful in customizing my new Jeep Wrangler. It has been a pleasure doing business with them all.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review! We appreciate your business and we are thrilled we could help you get the perfect Jeep! Congratulations again!
New Jeep Purchase Experience
Ben Garcia, I can't than you enough. I did shop around for the same vehicle for a better price but the deciding factor was that you didn't hound me like the others did. AND that is the type of salesman I look for which is hard to find. Frank (Finance) thank you for working with me. You were very polite and did not treat me like another number.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review! We appreciate your business and are thrilled to hear that your needs were met by our staff!
Warranty oil change.
I am proud to say I have paid off my Dodge Dart and had purchased a lifetime oil change warranty. I called early in the morning and asked what the soonest the service department could take me in to change the oil in my car. They instructed me to bring the car in and they would be glad to do it. I did, they took me in immediately and was out of there in about 2 hours. I waited in a beautiful waiting, comfortable waiting room room, had coffee and soon I was gone. My Lithia experience has always been good. I’m glad I bought my car there.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We appreciate your loyalty and strive to always make your visits to our dealership enjoyable!
Good experience
We got an appointment quickly. They found the part we needed and got us back in the road same day, John was our service advisor.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the review! We appreciate your business and we strive to bring you the best service with efficiency!
Great experience
Marty was very knowledgeable and informative. He did a great job at keeping me informed on my car and services. Bruce did a great job on all of my servicing needs and had my car done in a timely manor.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the review Tony! We appreciate your business. So good to hear Marty was helpful through the whole process!
Fast and friendly sales and service.
Fast and friendly sales and service. People who work here truly care about the customer and their needs. They go out of their way to help.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the review! We appreciate your business and hope to serve you again in the future!
A great help
Robert was a great help in finding every aspect we were looking for. From the type of car to the financing. We were originally looking to wait to buy, but every detail fell into place. The only down fall was the wait from being approved to signing the papers. With 3 kids that have been car shopping through the lunch hours, the long wait in between was rough. Other than that, everything was great. There was another lady that helped me the next Monday that was sooooo wonderful. I didnt catch her name, but I was getting my tires checked and as busy as they were she got me in and out in a flash. She was wonderful!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the review! we strive to bring you the best service and we are thrilled to hear our staff made your experience a positive one! We hope to see you again in the future, thanks again!
Excellent service!
Rick Ralph and Danielle Rios were very helpful and provided us excellent customer service! I would recommend this dealership to my family and friends for their future purchases. Thanks Lithia Dodge!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! We are thrilled that our staff was able to assist you in making your experience a positive one!
Professional, knowledgeable, personable
The tech Ruben DeLaCruz spent time with me going over the maintenance of my vehicle making some suggestions. Ruben was very professional remember my name when I came back to pick up my Jeep and engaged with some conversation. Easy gentleman to work with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
New sales
Salesperson very helpful and knowledgeable. Finance was also courteous and helpful. Great experience. Dealership is very clean and service area comfortable. Looking forward to returning to have vehicle serviced.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind review! We appreciate your business and hope that we made your visit enjoyable! Please come back to see us soon!