Reviews
Power Wagon owner very unhappy with the service dept i
Power Wagon owner very unhappy with the service dept i will never purchase a vehicle from Lithia again every time i have gone in the service manager Ruben always seems to have issues doesn’t honor his word even with a voice mail a simple oil change always ends up with some sort of problem and issues not professional!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to me directly. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi
Thank you for responding i would be happy to discuss this issue your sales team is awesome but very unhappy with Ruben and the way he conducts himself not professional in any way and I don’t appreciate the way he made me feel like I was trying to get free things and his answers made no sense
The service rep very courteous.
The service rep very courteous. However, my issue has yet to be resolved and I have not received a call from Lithia. My concern is that I cannot use the voice recognition on my 1500 Dodge Ram Classic. Also, Mopar cannot retrieve data information on my vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our service rep was courteous. Please reach out so we can resolve your issue. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi
Andrew and his team were friendly, helpful and fast.
Andrew and his team were friendly, helpful and fast. I’d do business w them again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi
First time using - no problems at all.
First time using - no problems at all. That is nice a nice change in today's service climate.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi
It was okay had to wait but it was cold in waiting area
It was okay had to wait but it was cold in waiting area it felt good
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Chris, thank you for taking the time to share your thoughts on working with our team. We appreciate your business and hope to see you again! Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi
Excelent service,and very nice experience buying at
Excelent service,and very nice experience buying at Lithia, also the service department,we apreciate it!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing Lithia Chrysler Jeep Dodge Ram of Corpus Christi. We appreciate your feedback and five-star rating. We're glad we were able to help, and we hope to see you again! Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi
Chris and Monica were excellent.
Chris and Monica were excellent. I wouldn’t recommend the sales dept. I haven’t had my jeep for 3 months and it’s already needing a lot of work done. Frank helped me out on replacing minor parts but now I have a major engine issue that I’m having to pay out of pocket because it’s not covered by warranty. I haven’t even had this jeep for 4 months.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave us a review. We'll be sure to share your comments with our crew. We're thrilled to hear that you found your experience with both Chris and Monica to be a positive one. If you'd like to discuss things further about your jeep, please reach out to us at your convenience. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi
Very disappointed.
Very disappointed.. went in for an oil change at 1:30 and was given my jeep back at 4:50, other vehicles were taken in before mine. I guess because they weren't making money on me, I have the lifetime oil change. They did make it up to me by installing a free air filter which I insisted on paying for, as I'm not expecting anything for free from anyone, but they insisted on installing it and not changing me for it.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi
Great people.
Great people. Very helpful. Friendly service did all they could for me. Even called the next day to see if I liked my car and was happy with it
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your very kind review, Sue. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep Dodge Ram of Corpus Christi. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi
Good experience.
Good experience. I had a compressor replaced. Spotted a small leak and Mr. Machado understood my concern and quickly set me up with a follow-up appt. Very satisfied.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Paul! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Chrysler Jeep Dodge Ram of Corpus Christi! Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi