Reviews
Pleasant & Professional
My dad and I did some car shopping together prior to going to Lexus at Westport. By doing our homework, we were able to get to a price that we felt comfortable & happy with & the dealership was willing to accommodate us/match another dealership's offer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you very much for your review and your patience during our construction. We appreciate your feedback and please let us know if you need anything during your Lexus ownership. Your business is appreciated! Please remember your first TWO services are complimentary at 5 months and 10 month intervals from your date of delivery OR as soon as your maintenance light appears on your dashboard. The TWO complimentary services are valid at our Lexus of Westport Service Center at 80 Kings Highway Cut-Off in Fairfield, CT. We have over 50 brand new Lexus loaner vehicles by appointment for any service over 2 hours for your convenience and appointments can be made 24/7 at www.newcountryservice.com . In the unexpected event of an accident, dings, dents or any body repair, please note to bring your Lexus direct to our Service Center and it will be handled by our Body Shop Specialist using genuine Lexus parts. If you wish to attend our next New Owners Welcome Event, please LIKE US on Facebook at https://www.facebook.com/NewCountryLexusWestport . You will find our next event date where you can RSVP to join us for food, technology presentations and win some exciting Lexus prizes. Refer your Family, Friends and Co-Workers to Lexus of Westport at http://www.newcountrylexusofwestport.com/Referral-Program-in-CT?siteMapItemName=2533801375126172536 and enter your information to receive $200.00 for every new or used car sales referral at Lexus of Westport. If you have any technology questions, please contact one of our Lexus Technology Specialists at (203) 255-1531. They are there for you to get the most out of your Lexus ownership and to make sure you are completely satisfied with your vehicle. Thanks again and welcome to the New Country family, JR Buchbinder General Manager jrbuchbinder@newcountry.com www.LexusofWestport.com (203) 255-1531 x6912
Great Team!
I was looking to upgrade my RX450H and David Matys made it happen just the way I liked it! Michael Mordoff described every aspect of my new vehicle in language that I understood, finally! Mario Cortella explained in detail what I was signing. This was by far the smoothest car purchase I have ever experienced!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you very much for your review and your patience during our construction. We appreciate your feedback and please let us know if you need anything during your Lexus ownership. Your business is appreciated! Please remember your first TWO services are complimentary at 5 months and 10 month intervals from your date of delivery OR as soon as your maintenance light appears on your dashboard. The TWO complimentary services are valid at our Lexus of Westport Service Center at 80 Kings Highway Cut-Off in Fairfield, CT. We have over 50 brand new Lexus loaner vehicles by appointment for any service over 2 hours for your convenience and appointments can be made 24/7 at www.newcountryservice.com . In the unexpected event of an accident, dings, dents or any body repair, please note to bring your Lexus direct to our Service Center and it will be handled by our Body Shop Specialist using genuine Lexus parts. If you wish to attend our next New Owners Welcome Event, please LIKE US on Facebook at https://www.facebook.com/NewCountryLexusWestport . You will find our next event date where you can RSVP to join us for food, technology presentations and win some exciting Lexus prizes. Refer your Family, Friends and Co-Workers to Lexus of Westport at http://www.newcountrylexusofwestport.com/Referral-Program-in-CT?siteMapItemName=2533801375126172536 and enter your information to receive $200.00 for every new or used car sales referral at Lexus of Westport. If you have any technology questions, please contact one of our Lexus Technology Specialists at (203) 255-1531. They are there for you to get the most out of your Lexus ownership and to make sure you are completely satisfied with your vehicle. Thanks again and welcome to the New Country family, JR Buchbinder General Manager jrbuchbinder@newcountry.com www.LexusofWestport.com (203) 255-1531 x6912
Amazing Dealership & Sales Associate David Matys
We purchased a new Lexus from New Country Lexus of Westport. The entire experience was truly amazing: professional and pleasant. The sales associate, David Matys was very professional, knowledgeable and a pleasure to deal with. David expertly described the vehicle features and purchase options, without sales pressure, and guided us through the purchase decision. The dealership has a large inventory of available vehicles to choose from. Mario Cortella expertly outlined the extended warranty options. Michael Mordoff skillfully demonstrated all the mechanical and technical features of the vehicle. This is a top notch car dealership with great professionals working there.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you very much for your review and your patience during our construction. We appreciate your feedback and please let us know if you need anything during your Lexus ownership. Your business is appreciated! Please remember your first TWO services are complimentary at 5 months and 10 month intervals from your date of delivery OR as soon as your maintenance light appears on your dashboard. The TWO complimentary services are valid at our Lexus of Westport Service Center at 80 Kings Highway Cut-Off in Fairfield, CT. We have over 50 brand new Lexus loaner vehicles by appointment for any service over 2 hours for your convenience and appointments can be made 24/7 at www.newcountryservice.com . In the unexpected event of an accident, dings, dents or any body repair, please note to bring your Lexus direct to our Service Center and it will be handled by our Body Shop Specialist using genuine Lexus parts. If you wish to attend our next New Owners Welcome Event, please LIKE US on Facebook at https://www.facebook.com/NewCountryLexusWestport . You will find our next event date where you can RSVP to join us for food, technology presentations and win some exciting Lexus prizes. Refer your Family, Friends and Co-Workers to Lexus of Westport at http://www.newcountrylexusofwestport.com/Referral-Program-in-CT?siteMapItemName=2533801375126172536 and enter your information to receive $200.00 for every new or used car sales referral at Lexus of Westport. If you have any technology questions, please contact one of our Lexus Technology Specialists at (203) 255-1531. They are there for you to get the most out of your Lexus ownership and to make sure you are completely satisfied with your vehicle. Thanks again and welcome to the New Country family, JR Buchbinder General Manager jrbuchbinder@newcountry.com www.LexusofWestport.com (203) 255-1531 x6912
Very nice dealer
Joe , as a sales representative of New Country Lexus, is courteous and very knowledgeable about his working field, and helped me do the right choice of various functions of this car. I am really satisfied with his service along with this car's performance.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you very much for your review and your patience during our construction. We appreciate your feedback and please let us know if you need anything during your Lexus ownership. Your business is appreciated! Please remember your first TWO services are complimentary at 5 months and 10 month intervals from your date of delivery OR as soon as your maintenance light appears on your dashboard. The TWO complimentary services are valid at our Lexus of Westport Service Center at 80 Kings Highway Cut-Off in Fairfield, CT. We have over 50 brand new Lexus loaner vehicles by appointment for any service over 2 hours for your convenience and appointments can be made 24/7 at www.newcountryservice.com . In the unexpected event of an accident, dings, dents or any body repair, please note to bring your Lexus direct to our Service Center and it will be handled by our Body Shop Specialist using genuine Lexus parts. If you wish to attend our next New Owners Welcome Event, please LIKE US on Facebook at https://www.facebook.com/NewCountryLexusWestport . You will find our next event date where you can RSVP to join us for food, technology presentations and win some exciting Lexus prizes. Refer your Family, Friends and Co-Workers to Lexus of Westport at http://www.newcountrylexusofwestport.com/Referral-Program-in-CT?siteMapItemName=2533801375126172536 and enter your information to receive $200.00 for every new or used car sales referral at Lexus of Westport. If you have any technology questions, please contact one of our Lexus Technology Specialists at (203) 255-1531. They are there for you to get the most out of your Lexus ownership and to make sure you are completely satisfied with your vehicle. Thanks again and welcome to the New Country family, JR Buchbinder General Manager jrbuchbinder@newcountry.com www.LexusofWestport.com (203) 255-1531 x6912
Very Happy Customer!
Joseph Jacob went above and beyond to please me. What a great experience! Very Professional. Best sales experience I ever had. Would definitely recommend you and will not go anywhere else in the future. Love, Love the wonderful experience. THANK YOU!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you very much for your review and your patience during our construction. We appreciate your feedback and please let us know if you need anything during your Lexus ownership. Your business is appreciated! Please remember your first TWO services are complimentary at 5 months and 10 month intervals from your date of delivery OR as soon as your maintenance light appears on your dashboard. The TWO complimentary services are valid at our Lexus of Westport Service Center at 80 Kings Highway Cut-Off in Fairfield, CT. We have over 50 brand new Lexus loaner vehicles by appointment for any service over 2 hours for your convenience and appointments can be made 24/7 at www.newcountryservice.com . In the unexpected event of an accident, dings, dents or any body repair, please note to bring your Lexus direct to our Service Center and it will be handled by our Body Shop Specialist using genuine Lexus parts. If you wish to attend our next New Owners Welcome Event, please LIKE US on Facebook at https://www.facebook.com/NewCountryLexusWestport . You will find our next event date where you can RSVP to join us for food, technology presentations and win some exciting Lexus prizes. Refer your Family, Friends and Co-Workers to Lexus of Westport at http://www.newcountrylexusofwestport.com/Referral-Program-in-CT?siteMapItemName=2533801375126172536 and enter your information to receive $200.00 for every new or used car sales referral at Lexus of Westport. If you have any technology questions, please contact one of our Lexus Technology Specialists at (203) 255-1531. They are there for you to get the most out of your Lexus ownership and to make sure you are completely satisfied with your vehicle. Thanks again and welcome to the New Country family, JR Buchbinder General Manager jrbuchbinder@newcountry.com www.LexusofWestport.com (203) 255-1531 x6912
Great Service and Team
The team at Lexus of Westport were amazing and took such good care of me. I have never purchased or leased a car before and walked into the dealership on a Saturday afternoon just looking at leases and felt so comfortable, I was able to sign a lease and take the car by Saturday night. Dan Miller helped me through every step, even sat on the phone for an hour with USAA and explained everything to me along the way. I was taken through every option in the car before leaving the dealership and even though the dealership closed at 6:00, the team stayed past 7:00 to make sure I was able to take the car last night. I felt like every person there truly wanted to help me and make sure I was 100% happy after I left.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you very much for your review and your patience during our construction. We appreciate your feedback and please let us know if you need anything during your Lexus ownership. Your business is appreciated! Please remember your first TWO services are complimentary at 5 months and 10 month intervals from your date of delivery OR as soon as your maintenance light appears on your dashboard. The TWO complimentary services are valid at our Lexus of Westport Service Center at 80 Kings Highway Cut-Off in Fairfield, CT. We have over 50 brand new Lexus loaner vehicles by appointment for any service over 2 hours for your convenience and appointments can be made 24/7 at www.newcountryservice.com . In the unexpected event of an accident, dings, dents or any body repair, please note to bring your Lexus direct to our Service Center and it will be handled by our Body Shop Specialist using genuine Lexus parts. If you wish to attend our next New Owners Welcome Event, please LIKE US on Facebook at https://www.facebook.com/NewCountryLexusWestport . You will find our next event date where you can RSVP to join us for food, technology presentations and win some exciting Lexus prizes. Refer your Family, Friends and Co-Workers to Lexus of Westport at http://www.newcountrylexusofwestport.com/Referral-Program-in-CT?siteMapItemName=2533801375126172536 and enter your information to receive $200.00 for every new or used car sales referral at Lexus of Westport. If you have any technology questions, please contact one of our Lexus Technology Specialists at (203) 255-1531. They are there for you to get the most out of your Lexus ownership and to make sure you are completely satisfied with your vehicle. Thanks again and welcome to the New Country family, JR Buchbinder General Manager jrbuchbinder@newcountry.com www.LexusofWestport.com (203) 255-1531 x6912
Excellent Customer Service
The customer service that I received from Nick and Anthony today was through the roof EXCELLENT! Honestly I have never seen anything like it. They were more than accommodating and willing to help in any way they could. They listened to my concerns and immediately fixed the problem. Nick and Anthony I would 10 times over recommend New Country Lexus of Westport (Pre-Owned) to my family and friends. In this day and age it is hard to get honest good people in business that will stand behind their product. Thank you again for making my service experience a great one.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your review. We appreciate your business and welcome you to the New Country family. Please let us know if you need anything during your ownership. Thanks again! JR Buchbinder General Manager jrbuchbinder@newcountry.com 203-255-1531 x6912
"Beautiful Car"
I recently purchased my first CPO, Lexus RX 350. Tommy Savone was great to work with, very easy going and very professional. Jared Epstein was so knowledgeable and explained all of the features with ease and patience. Ricky Garcia was great to work with facilitated pulling all of the details together to make the transaction complete. I would definitely recommend New Country Lexus of Westport, CPO division. They do strive to keep you happy and satisfied with your purchase. They are well worth the drive! I appreciated doing business with this young, professional team! I am so happy with my new car! Kathleen
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you very much for your review. We appreciate your feedback and please let us know if you need anything during your Lexus ownership. Your business is appreciated! Service is located at our Lexus of Westport Service Center at 80 Kings Highway Cut-Off in Fairfield, CT. We have over 50 brand new Lexus loaner vehicles by appointment for any service over 2 hours for your convenience and appointments can be made 24/7 at www.newcountryservice.com . In the unexpected event of an accident, dings, dents or any body repair, please note to bring your Lexus direct to our Service Center and it will be handled by our Body Shop Specialist using genuine Lexus parts. Please LIKE US on Facebook at https://www.facebook.com/NewCountryLexusWestport. Refer your Family, Friends and Co-Workers to Lexus of Westport at http://www.newcountrylexusofwestport.com/Referral-Program-in-CT?siteMapItemName=2533801375126172536 and enter your information to receive $200.00 for every new or used car sales referral at Lexus of Westport. If you have any technology questions, please contact one of our Lexus Technology Specialists at (203) 255-1531. They are there for you to get the most out of your Lexus ownership and to make sure you are completely satisfied with your vehicle. Thanks again and welcome to the New Country family, JR Buchbinder General Manager jrbuchbinder@newcountry.com www.LexusofWestport.com (203) 255-1531 x6912
Very Happy
I just bought a new Lexus RX350 from Tommy Savone and it was an excellent experience! From the moment I met him, I knew I was going to enjoy working with him - very professional, knowledgeable and most importantly patient and easy going. There was absolutely no pressure to buy which is exactly what I look for in a sales person. He went above and beyond to ensure I was happy with my new car (he even hand waxed a few marks off for me!) and satisfied with service he and his staff provided. I highly recommend Tommy, his business manager Ricky Garcia and Delivery Consultant Jared Epstein. I had a few questions after my purchase and each email I sent to this team was responded to immediately.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you very much for your review. We appreciate your feedback and please let us know if you need anything during your Lexus ownership. Your business is appreciated! Service is located at our Lexus of Westport Service Center at 80 Kings Highway Cut-Off in Fairfield, CT. We have over 50 brand new Lexus loaner vehicles by appointment for any service over 2 hours for your convenience and appointments can be made 24/7 at www.newcountryservice.com . In the unexpected event of an accident, dings, dents or any body repair, please note to bring your Lexus direct to our Service Center and it will be handled by our Body Shop Specialist using genuine Lexus parts. Please LIKE US on Facebook at https://www.facebook.com/NewCountryLexusWestport. Refer your Family, Friends and Co-Workers to Lexus of Westport at http://www.newcountrylexusofwestport.com/Referral-Program-in-CT?siteMapItemName=2533801375126172536 and enter your information to receive $200.00 for every new or used car sales referral at Lexus of Westport. If you have any technology questions, please contact one of our Lexus Technology Specialists at (203) 255-1531. They are there for you to get the most out of your Lexus ownership and to make sure you are completely satisfied with your vehicle. Thanks again and welcome to the New Country family, JR Buchbinder General Manager jrbuchbinder@newcountry.com www.LexusofWestport.com (203) 255-1531 x6912
"Great car, wonderful staff , happy customer "
Pleasant, professional, friendly and knowledgeable experience at New Country Lexus dealership thanks to a great team. John Blank was wonderful to work with everything went smoothly and friendly. Jessica Boiano was very knowledgeable in helping with setting up Bluetooth, radio stations, and gate and garage openers. Jessica was patient and so pleasant to work with. Anthony Ferreri was in charge of the contracts and a lot of paper work. He had to explain the financials and all the wonderful safe guards of Lexus. Anthony was very helpful in explaining the paper work and had a lot of patience. Great job by a great team. Thank you for your expertise, Patricia
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you very much for your review and your patience during our construction. We appreciate your feedback and please let us know if you need anything during your Lexus ownership. Your business is appreciated! Please remember your first TWO services are complimentary at 5 months and 10 month intervals from your date of delivery OR as soon as your maintenance light appears on your dashboard. The TWO complimentary services are valid at our Lexus of Westport Service Center at 80 Kings Highway Cut-Off in Fairfield, CT. We have over 50 brand new Lexus loaner vehicles by appointment for any service over 2 hours for your convenience and appointments can be made 24/7 at www.newcountryservice.com . In the unexpected event of an accident, dings, dents or any body repair, please note to bring your Lexus direct to our Service Center and it will be handled by our Body Shop Specialist using genuine Lexus parts. If you wish to attend our next New Owners Welcome Event, please LIKE US on Facebook at https://www.facebook.com/NewCountryLexusWestport . You will find our next event date where you can RSVP to join us for food, technology presentations and win some exciting Lexus prizes. Refer your Family, Friends and Co-Workers to Lexus of Westport at http://www.newcountrylexusofwestport.com/Referral-Program-in-CT?siteMapItemName=2533801375126172536 and enter your information to receive $200.00 for every new or used car sales referral at Lexus of Westport. If you have any technology questions, please contact one of our Lexus Technology Specialists at (203) 255-1531. They are there for you to get the most out of your Lexus ownership and to make sure you are completely satisfied with your vehicle. Thanks again and welcome to the New Country family, JR Buchbinder General Manager jrbuchbinder@newcountry.com www.LexusofWestport.com (203) 255-1531 x6912