Reviews
Thanks WBM in our second purchase from you guys!
Thanks WBM! Recently purchased a second car from these guys and it was a nice process! Their prices are very reasonable and competitive and they will work with you! My dad is a wholesaler and I had the choice to go to the auction or purchase a car from them. What I purchased my SS Impala for is exactly what they come through the sale for. They were aware that I was a MD resident and I had to get it through inspection, they lowered the price even more. For MD inspection, it failed for a quite a few things but I couldn't complain, I'm happy with the deal I got. This won't be the last car I but from these guys. There prices are great! Thank you to Antonio (Salesmen) Tony (Manager) Jeremie (Title Clerk) they worked with me the whole way.
- Customer service 3.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Place
These guys went way out of their way to find me a superior deal!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wouldn't go there again
I bought my car from here a year ago and have been paying for it ever since. For starters, I live in md and getting it to pass the inspection was a headache and I spent 800 on that alone due to bad tires, tie rods, front wheel bearing, etc. I couldn't take it back to the dealership to be fixed because they stated I did not purchase a warranty. I stated that I was told if anything went wrong within 30 days they would fix it for me. That same sales person said I should've got it in writing. I then spent over 1500 trying to fix an evaporative leak for emissions, which was ultimately waived because the car would not pass. The car is a volvo s80t that seemed like a good price and great miles at 78,000 but being as though the abs brakes, stc, alarm system and engine failure all need to be fixed and I'm still financing the car, I will definitely not make another trip to this dealership.
- Customer service —
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Dear Sir/Madam, It is our company policy to encourage prospective clients that live out of state or (outside of Virginia) to have the vehicle inspected prior to purchase. Also it is company policy to allow any prospective purchaser to have the vehicle ?Pre-purchase? inspected by a service facility of their choice, again prior to purchase. These policies have been in place for over ?10? years, there are large signage in the front of the main entrance, and it is also indicated in the notes of each vehicle advertisement. If there was a contradiction to these policies in your case, please contact me so that I can review the particulars and address your concerns. You will find my email and contact information below. Ali Nezam W B M of Arlington Tel: +17032434466 Fax: +17039918895 Email: ali@afsongroup.com Web: www.wbminc.com
Will buy from again!!!
Had the most pleasant experience in purchasing a vehicle with WBM. Antonio and Tony were great to work with and made the process very easy. These guys go above and beyond to make sure the customer is happy. Don't be deceived by the looks of the dealership and showroom, it is very clear that the savings are passed onto the clients with the sticker prices on the cars! We will return to WBM to purchase future cars from them!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Good prices on good cars!
I felt I got a square deal that was worth traveling 300 miles for.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Repeat Customer
This is my 2nd vehicle I purchased Alex and the staff makes it so easy and they have my trust and loyalty
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Customer Service
Sales team was very friendly and great customer service! special thanks to Antonio!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the kind words. We appreciate you taking the time to acknowledge our service. Unfortunately we only receive ?reviews? on the rare occasions that customers are not satisfied. Please don?t get me wrong we do appreciate ?constructive criticism?. We can only better ourselves when our clients are kind enough to let us know where improvement is needed. Obviously we also ?LOVE? to hear and see good reviews such as this one.
very good
Sales team was very accomodating and the prices were great.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the kind words. We appreciate you taking the time to acknowledge our service. Unfortunately we only receive ?reviews? on the rare occasions that customers are not satisfied. Please don?t get me wrong we do appreciate ?constructive criticism?. We can only better ourselves when our clients are kind enough to let us know where improvement is needed. Obviously we also ?LOVE? to hear and see good reviews such as this one. On another note we are in the process of improving our facilities. Our future plans include ?Palatable concrete system for our parking areas, increase landscape areas, and a brand new showroom, and sales area which should be operational by the end of 2013.
Great experience
Had a great experience from start to finish shopping for a used car. They are very good with following up and have great customer service. Happy with my car, and happy that we chose to come to them to buy it. When a friend asked where I got my new car and if they are a good place to shop, I was happy to refer them to this dealer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the kind words. We appreciate you taking the time to acknowledge our service. Unfortunately we only receive ?reviews? on the rare occasions that customers are not satisfied. Please don?t get me wrong we do appreciate ?constructive criticism?. We can only better ourselves when our clients are kind enough to let us know where improvement is needed. Obviously we also ?LOVE? to hear and see good reviews such as this one. On another note we are in the process of improving our facilities. Our future plans include ?Palatable concrete system for our parking areas, increase landscape areas, and a brand new showroom, and sales area which should be operational by the end of 2013.
Excellent service/ Extremely professional
Love the guys at WBM dealership in Arlington VA. They were quick and professional in fulfilling my needs. My kind of dealership especially with my hectic work schedule and family life. Keep it up Alex, John, Jeremie, Tony etc.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the kind words. We appreciate you taking the time to acknowledge our service. Unfortunately we only receive ?reviews? on the rare occasions that customers are not satisfied. Please don?t get me wrong we do appreciate ?constructive criticism?. We can only better ourselves when our clients are kind enough to let us know where improvement is needed. Obviously we also ?LOVE? to hear and see good reviews such as this one. On another note we are in the process of improving our facilities. Our future plans include ?Palatable concrete system for our parking areas, increase landscape areas, and a brand new showroom, and sales area which should be operational by the end of 2013.