Reviews
best car buying experience!!!!ask for John Strazza
got referred to deluxe by a friend who lives in linden and he assured me that I will be well taken care off and also I will drive home with my dream car .Definitely I wasn't disappointed John Strazza took me in with open arms and he worked with me and made sure I was comfortable with everything that was going on and I sure did get the car that I wanted !!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Allan, Thank you for taking the time to write this review. We are glad to hear that John was able to assist in providing a great experience. Please enjoy your car in good health!
i had a great time buying my used bmw here
i was shopping for a used bmw at a few places and this place was by far the best my sales rep. john strazza was extremely helpful and gave me a great deal with out much neg. everything was explained in a fashion where I felt very comfortbable and I would recomened this dealer to anyone looking for a legit new or used car
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Jack, Thank you for taking the time to write this review. We are glad that John was able to assist in providing a great experience. We wish you nothing but the absolute best and hope that you enjoy your car in good health!
Deluxe Auto Sales
See Kevin Goines! I would not but a car anywhere else. Very helpful and knowledgeable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Chris, Thank you for taking the time to write this review. We appreciate that you kept it short and sweet. Thanks again and enjoy in good health!
Great Experience
I received exceptional service from the moment I walked in. The atmosphere was very inviting as a customer and the sales representative that assisted me was John Strazza. I must say that John went above and beyond for me under my circumstances and being frustrated as I was at that time based on a bad experience I had at a prior dealership, from entering the concierge was welcoming. John was very sympathetic and patient especially as I showed up on a Saturday right before they were closing.. 7 mins to be exact. Kristian the finance manager was also very efficient with the paperwork process and I must say Deluxe has earned my business along with my family. I recommend based on great customer service along with a very warm and inviting setting. Everyone was professional and well dressed which for me perception is reality. I highly recommend purchasing your next car at deluxe along with having John as your sales rep.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Renee, Thank you for taking the time to write this review. We are glad that John was able to assist in providing a great experience. We really appreciate the warm and in-depth comments! Thanks and we hope you enjoy your new car in good health!
Totally worth a look!!
See Kevin. He helped us and can help you too. Amiable and pleasant, we found our time with him enjoyable. This is a used car dealer but not like anything you would imagine. This is pre-owned dealer a couple of class levels above any I have ever been to. Special kudos to the quality of the trimline staff here. These guys could take a burnt by the sun fade job from a junkyard and make it look brand new! Every car in that showroom looked gorgeous and the one we purchased was no exception. As with any dealer, do your homework. If looking online, read the details and learn in advance where and on what areas of the pricing you can bargain on. Thus prepared you we have satisfactorily enjoyable experience.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, Thank you for taking the time to write this review. Your kind compliments towards Kevin, our showroom, the quality of our cars, and our entire staff among other things. We appreciate you and wish you nothing but the best with your new vehicle!
what a feeling
I was shopping for my first pre-owned car John Strazza help me and everything worked out great service and quality cars deluxe is all that.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Jim, Thank you for taking the time to write this review. Thanks for keeping it short and sweet! Enjoy your car in good health!
VERY ecstatic
Shopping at Deluxe Auto Sales was an absolutely amazing experience. I was unsure about the kind of car I wanted and how to go about buying my very first car. the staff was SO comforting, educated, and willing to listen to all my needs. Kevin was so patient and informative, i couldnt have done it without his help. i am now sporting my new baby and could NOT be happier. Danny the manager was so helpful through the entire process i am thrilled with my experience. HIGHLY recommend for anyone and everyone searching for a car!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Taylor, Thank you for taking the time to write this review. We are glad to hear that you had an amazing experience. We really appreciate your kind compliments towards the entire staff. Please enjoy your car in good health!
Superb Customer Service!!!!!!!
This has been a Great experience, the lot is very clean and the sales people are friendly and very efficient... Very comfortable atmosphere! I am high and likely to recommend!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Sha, Thank you for taking the time to write this review. We appreciate your kind compliments. Enjoy your car in good health!
WHATS THE SECRET??
Was considering making a big purchase but they won't even email a carfax...."we use autocheck" is their gimmick. If u had a customer willing to make a big purchase wouldn't you prove them with the information needed to make the sale? Well that is unless ur hiding something of course right? Horrible customer service from the start. Taking my business elsewhere to a dealership that is willing to meet customer needs. Don't trust an autocheck... U seen the carfax commercials... SHOW ME THE CARFAX!!!! PS I wouldn't even have gave a 1 star rating but I had no choice
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hello James, Firstly, we want to thank you for taking the time to write this review. Our apologies for not explaining just why we prefer to use AutoCheck over CarFax. The reason we use AutoCheck rather than CarFax is simple, we believe they provide more extensive and accurate information. We buy hundreds of cars per month and on too many instances we come across vehicles with accidents and issues that are reported on AutoCheck and do not come up on the CarFax report. As far as carrying both, we don't believe in paying for a CarFax subscription if we don't believe that they provide the best and most extensive information to help us purchase our vehicles. It is just a matter of preference based on experience. Though we agree that CarFax has much better branding and advertising we believe AutoCheck provides a better product. Ultimately, we will always advise all car buyers to do as we do, we purchase the car not the vehicle history report. There are too many vehicles in the market with clean vehicle history reports yet clearly have serious accidental damage. On the other hand, there are several vehicles with an accident on the vehicle history report yet upon close inspection we see that the vehicle is in fantastic mechanic and cosmetic condition. A vehicle history report is a fantastic tool but it is not full proof. We gladly and freely provide AutoCheck reports and customers are always free to purchase their own independent report through CarFax. We truly have nothing at all to hide. Again our apologies for the unpleasant experience and we wish you nothing but the absolute best with your vehicle purchase!
BEST CUSTOMER SERVICE! TREATED LIKE A KING!
Ask for John Strazza very accommodating and knowledgeable about all vehicles. Very helpful and have a gorgeous selection of cars from Lambos to Bmw's that you woun't see or get anywhere else. Cars are in excellent condition and very well maintained. Just bought a 650i and I love it! Thanks for all your help John Strazza and thank you to the rest of the Deluxe team for helping me take home the car of my dreams.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello P. Massari, Thank you for taking the time to write this review. We are glad to know that you had a great experience with us. Thank you for your warm compliments and please enjoy your beautiful 650i in good health!