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Payne Chevrolet Buick GMC

(365 reviews)

Reviews

(365 reviews)

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Great experience with salesman and the signing the

Great experience with salesman and the signing the contracts. Took several hours but they got it done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello! Thank you so much for taking the time to share your great experience with us! It's customers like you that encourage us to always do our best! Lo Que Tu Quieres--REGARDLESS!

I had a excellent experience at Payne.

I had a excellent experience at Payne. From my sales Scott and Carlos in the sales department to finance with Mike Uribe it was professional and friendly. I feel they gave me a excellent deal and I am very happy with my purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, David! Thank you so much for taking the time to share your great experience with us! It's customers like you that encourage us to always do our best! Lo Que Tu Quieres--REGARDLESS!

My experience was excellent our salesman was very helpful

My experience was excellent our salesman was very helpful and very knowledgeable about what we needed to know,very satisfied with his service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, Maria! Thank you so much for taking the time to share your great experience with us! It's customers like you that encourage us to always do our best! Lo Que Tu Quieres--REGARDLESS!

Grate experience!

Grate experience! Anabel assists me with my service on my truck. Was very cheerful to help. Friendly and very welcoming. I was really pleased with the service that was done to my vehicle. Thank you !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, Manuel! Thank you so much for taking the time to share your great experience with us! It's customers like you that encourage us to always do our best! Lo Que Tu Quieres--REGARDLESS!

Anabel from service was great and helpful, she was

Anabel from service was great and helpful, she was patient, very helpful, thank you.. thxs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, Eduardo! Thank you so much for taking the time to share your great experience with us! It's customers like you that encourage us to always do our best! Lo Que Tu Quieres--REGARDLESS!

IVAN LARA WAS VERY HELPFUL AND GREAT CUSTOMER SERVICE .

IVAN LARA WAS VERY HELPFUL AND GREAT CUSTOMER SERVICE . HE DIDTHE IMPOSSIBLE TO GET US APPROVED ..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, Cipriano! Thank you so much for taking the time to share your great experience with us! It's customers like you that encourage us to always do our best! Lo Que Tu Quieres--REGARDLESS!

Salesman Michael Castillo is on top of his game when it

Salesman Michael Castillo is on top of his game when it comes to customer service. Michael made the process easy and provided all the information necessary to make the deal as smooth as possible. Weslaco Payne hiring the right people to get the job done!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, Jesse! Thank you so much for taking the time to share your great experience with us! It's customers like you that encourage us to always do our best! Lo Que Tu Quieres--REGARDLESS!

Good Experience!

Good Experience! Good Customer Service. I had a good Experience at the dealership. would recommend to other.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, Rafael! Thank you so much for taking the time to share your great experience with us! It's customers like you that encourage us to always do our best! Lo Que Tu Quieres--REGARDLESS!

Went in to see if I can get a trade in.

Went in to see if I can get a trade in. Just when things weren't looking too good, Jay Reta went above and beyond and made it happen. He was very kind and super helpful. Because of him, I was able to trade in my car for a newer and better one. I know I took up a lot of his time but he was patient and was there with me every step of the way.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, Esmer! Thank you so much for taking the time to share your great experience with us! It's customers like you that encourage us to always do our best! Lo Que Tu Quieres--REGARDLESS!

Mr. Cantù was very helpful and professional. We’re very

Mr. Cantù was very helpful and professional. We’re very satisfied. We love our 2025 GMC Acadia. Will recommend to our family and friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello! Thank you so much for taking the time to share your great experience with us! It's customers like you that encourage us to always do our best! Lo Que Tu Quieres--REGARDLESS!