Ken Pollock Nissan

Salesman , Joe Z., very knowledgeable and helpful during my recent new car purchase.

Great experience. Customer service is outstanding.

Jeff and Jacob were very efficient, knowledgeable and professional. very pleased with time and effort.

My experience at ken pollock Nissan was a breeze what a pleasure to deal with Jesse kivler very nice guy had all that we wanted in a vehicle on their lot took it for a drive and was completely satisfied.my murano is getting 28.2 mpg on a trip and about 23 around town we couldn't ask for thing Better especially from an all wheel drive suv.

Jesse Kivler, as good a person, and salesman that I have dealt with. I even let him pick out my new car. He new what I wanted and needed, with little trouble. Thanks Jesse, Tim Yerger

Our experience with the staff at Ken Pollock Nissan to this point has been top notch from start to finish! We look forward to it continuing with service in the future. Many thanks to Gary P., John M. and Jacob E. for making the usually painful experience of getting a new vehicle very smooth and pleasant.

Was stopping for 25,000 mile oil change without an appointment. Did not have a lot of time. Changed the oil & did two recalls lickety split. Great people & fabulous mechanics. We lease & never have any problems. Wonderful dealership. Thank You all !!!!

Had been looking online for the longest time for a Nissan Rogue with low mileage and a few other "necessary" features. Finally found such a car at Ken Pollack Nissan in Wilkes Barre. The salesperson was knowledgeable and showed me how the features inside the car worked. The finance person was very personable and went over every page of the loan explaining each line item in detail. When I left the dealership (in my new used Rogue) I felt confident that I had made the right choice in choosing this particular dealership.

I have made a mistake before by showing up on the wrong day. The service manager never said a word and took me. I Have purchased cars from many places, but Pollock's is the only one that has ever followed up to make sure I'm happy. This is my 5th Nissan Sentra. I return to Pollock's because the experience has been great. Jesse always makes sure I'm not having any problems. He calls and/or writes occasionally to be sure I'm still satisfied. The process of buying a car can be daunting, but they make it easy. I like me Sentra very much. but I like the service and atmosphere at Polllock's even better. Phyllis Pelletier

Bought a new Maxima in Jan. This is second trip for service. 15000 mile check up. Booked service appt online. Arrived on time. Was asked ASAP if I wanted air and in cabin filters checked, and I confirmed that I drove only highway miles. Please check filters and replace if needed. After service was completed, service write confirmed only in cabin filter. After paying and getting into my car, I found that the cabin on the passenger side was full of dust and debris. I thought that was odd since I took the car in extremely clean on the inside. I surmised that they must have changed the filter and left the clean up for me. As I spent my time in the waiting area, I overheard several people get explained to them that their car was being washed and would be ready shortly. I wondered why mine wasn't, much less why it was returned dirtier than when i brought it there? I certainly don't expect a wash with each service and maybe service levels are different. Also feel that inspection cost shouldn't be $51 when it's $35 at most places. Other cars that I have purchased from other dealers will inspect for free the life of the car as long as you own the car!