Reviews
great service
Called our service person we deal with all the time, was able to get our Dodge Caravan, into the dealership on a Friday May 7th and pick it up the next day. Blake the service Tech. as always kept us informed regarding the repairs and the time we could expect the van to be ready,
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are thrilled to hear of your positive experience with our dealership. We strive to provide our customers with excellent service in a professional and helpful setting. Thanks for the feedback and strong recommendation!
GREAT SERVICE
Nicholas took great care of me. Please tell him Thank You!!!! I do Love GREAT CUSTOMER SERVICE!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
2014 Toyota Yaris
Superior service,excellent staff.Best car buying experience I have ever had!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are happy you had a pleasant experience here at Waxahachie Ford. Please let us know if there's anything else we can do for you.
Great Experience
I bought a 2013 Ford pick up. The staff were wonderful, and truly wanted to gget me in something I liked and was financially comfortable with. NO Pressure sales! We signed papers and drove off. Pete the financial guy, called the next morning. He got us a better interest rate and without changing the payment we got a Gap ins & bumper to bumper for the life of the loan. Extremely pleased with the overall experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, Frank! We are happy to hear of your positive experience with our dealership. We listen to the needs of every customer, and we are happy our team was able to provide you with great guidance and knowledgeable expertise. We sincerely thank you for your business and hope to continue serving you for many years to come!
Service that satisfied
Service Advisor Wince Whitaker went out of his way to make things right. He said, "I want you to leave here satisfied." I was completely satisfied with his service. I will be back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy you had such a positive experience with us, Ronald! If you ever need any help, please give us a call!
Great service, fast and accurate
My service advisor was Blake Ness, May 9th, 2016. I've known Blake for nearly 5 years and every single time I've brought my truck in for service, he is my advisor. Sometimes I may be assigned to another advisor, but I've learned that Blake is the best advisor for me. He will review with me what the upcoming expense will likely be, before he proceeds. I've never had a surprise with him. This time around, I was in need of a person who could do some front seat sowing for me. He was able to provide a company. Blake is a real keeper.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We really appreciate your feedback, Michael. It is great to hear that Blake has always taken such great care of you and your vehicle. While your comments were largely positive, our hope is that your next visit reflects the same outstanding experience in your star-rating as well. Here at Waxahachie Ford, we sincerely value your business and look forward to seeing you again down the road! Take care.
Great service
We had our Expedition detailed and they did a great job.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
james goff
handled very quickly. always a good experience with this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Superior Service By Waxahachie Ford Service Dept
I received superb service from Waxahachie Ford when I had my 2015 Ford F-250 serviced. The people could not have been more courteous or helpful and I received excellent quality products.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you. We take our reviews seriously and are delighted to hear about your visit. Do not hesitate to call if you need anything.
Great service, great staff
F150 XLT, there were 5 autos in front of me waiting for oil change when I arrived. Staff came out took my truck & a short wait later had it ready. Super job & super service, THANKS!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase