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1st Nissan of Simi Valley

(1,008 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–9:00pm 7:30am–5:00pm
Sunday 9:30am–7:00pm Closed

Reviews

(1,008 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of 1st Nissan of Simi Valley from DealerRater.

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Professional Service

Everyone was professional and friendly and the process was not that long. I received what I feel is a very good deal and a great car.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great people working there.

I like the fact that the service people are on top of things. They take time with you about your questions and call you back promptly when the car is ready. I used to have an Infinity and customer service was horrible at the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

The intake people are very friendly, even though they sound like nagging mothers when they say what past service is needed :) I absolutely love the cookies and coffee. Keep that up.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Recall service

quality service, fast, friendly service and all personnel were friendly and helpful. Work was completed in a timely manner and cone correctly. Since the Nissan dealer in T.O. closed repairs and service has shifted to this store in Simi Valley. I am very satisfied with the switch even if it is a little farther to travel for service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Fantastic Experience

I always call Robert Martel to service both my Nissan cars. Robert does an outstanding job both in customer service and in keeping track of what's due for service. He always explains everything up front and never tries to sell me something I don't need. My cars run great after every service and it gives me peace of mind to know that Robert is watching out for me. I can't thank Robert enough for a job well done every time!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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awesome service and respect

Raphael was awesome. The service was great. I even got a ride to the mall and picked up 3 hours later Thanks for the car wash too

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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nissan rogue SV

the frendly patience of Dinesh De Silva and his excellent way of informing me of all the details of the car's many instruction to operate it in a safe Manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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1st Nissan Simi Valley

Robert the guy in service is very helpful and provides great service. He is the reason that I go to First Nissan to service my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great, efficient service

My experience with First Nissan was completely hassle-free, quick and effective. The work was done in the time I was told, and I got a phone call as soon as my car was ready to pick up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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nice people

Chris and Tony the porter. Chris did his job well and Tony is a car guy like me. Tony and I had a great conversation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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