Reviews
Professional Service
Everyone was professional and friendly and the process was not that long. I received what I feel is a very good deal and a great car.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great people working there.
I like the fact that the service people are on top of things. They take time with you about your questions and call you back promptly when the car is ready. I used to have an Infinity and customer service was horrible at the dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
The intake people are very friendly, even though they sound like nagging mothers when they say what past service is needed :) I absolutely love the cookies and coffee. Keep that up.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Recall service
quality service, fast, friendly service and all personnel were friendly and helpful. Work was completed in a timely manner and cone correctly. Since the Nissan dealer in T.O. closed repairs and service has shifted to this store in Simi Valley. I am very satisfied with the switch even if it is a little farther to travel for service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Fantastic Experience
I always call Robert Martel to service both my Nissan cars. Robert does an outstanding job both in customer service and in keeping track of what's due for service. He always explains everything up front and never tries to sell me something I don't need. My cars run great after every service and it gives me peace of mind to know that Robert is watching out for me. I can't thank Robert enough for a job well done every time!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
awesome service and respect
Raphael was awesome. The service was great. I even got a ride to the mall and picked up 3 hours later Thanks for the car wash too
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
nissan rogue SV
the frendly patience of Dinesh De Silva and his excellent way of informing me of all the details of the car's many instruction to operate it in a safe Manner.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
1st Nissan Simi Valley
Robert the guy in service is very helpful and provides great service. He is the reason that I go to First Nissan to service my car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great, efficient service
My experience with First Nissan was completely hassle-free, quick and effective. The work was done in the time I was told, and I got a phone call as soon as my car was ready to pick up.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
nice people
Chris and Tony the porter. Chris did his job well and Tony is a car guy like me. Tony and I had a great conversation.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase