Reviews
Great Sales Experience
Had a great experience leasing my new car. Jesse was an exceptional saleman - he always responded to my calls/texts even after hours and I felt comfortable discussing other vehicles I had tested out.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Low Pressure, We shared the Load to close the Deal
Mike Grover is a great guy. I got to know him as the finance person worked hard to get the numbers right. They gave me a VERY generous amount for my trade-in which made me realize I had to buy here. And I did. He is also an accomplished musician.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
A great place to buy a car.
I had a great car buying experience with Darrel Hanson and the whole team. There was no pressure just helpful answers to my questions and concern that I was happy and satisfied.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello! We appreciate you taking the time to submit a 5 star review. So glad that our team was able to answer your questions and that you left happy and satisfied. Let us know if there is anything else we can help you with.
Great new car shopping experience
Thank you Kristen Petty in sales and Rollin in finance for assisting in my purchase of 2018 Golf TSI SE. They are very professional, without being 'pushy'. They are also assisting in my buyback settlement of a Golf TDI to VW. We have been and will continue to be happy customers of VW Inver Grove for a long time!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Wade! Thank you for the positive review. We truly appreciate your business and are ecstatic to hear that our team was able to go above and beyond for you. We are looking forward to working with you in the future.
Professional and Sound Service
Ali helped me purchase a solid used VW Passat. Timely, helpful, efficient, professional. Highly recommended. I was pleased with the help and service provided to me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Tracy! That is so great to hear! Enjoy your VW Passat and let us know if there is anything else we can help you with.
First new car...great experience at Inver Grove!
I really enjoyed working with Rick and the team at Inver Grove. They were response, engaging, and worked really hard to find the exact car I wanted. Don't let the high fives intimidate you..Rick is awesome! He is a straight shooter who will give you space and give you the information you need. I enjoyed my experience and look forward to a long relationship with this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much, Jason! We appreciate you taking the time to submit a review and we're so glad that you had a positive experience with us. If there is anything else that we can do for you do not hesitate to reach out. Enjoy your new vehicle!
My Experience
I had probably the best car buying experience I have ever had at this dealership. I actually almost did not go back because of the experience I had the first time. Sam and the rest of the team restored my faith in true customer satisfaction. I would highly recommend buying your next car from them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
That's fantastic, Ryan! We're so happy to hear that you gave us a second chance and that we restored your faith in Volkswagen of Inver Grove. Thanks for taking the time to submit a review. Let us know if there is anything else that we can do for you!
Best car buying experience we've ever had!!!
My husband and I were looking for a minivan for our growing family. We were on a tight budget and just wanted to take our time in shopping for a reliable van. Darrel Hanson, at Inver Grove VW was so understanding and did not pressure us at all. He did not try and up sell us something that we didn't feel we could afford. He also made the whole buying experience a breeze! I thought we were going to be there for hours! I packed snacks and charged the phones so the kids wouldn't bug us. We were in and out in 30 minutes with all 3 of our kids there! NO JOKE! It was amazing! I highly recommend Darrel at Inver Grove VW. Thank you for selling us a great Van and thank you for making the experience so enjoyable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Gretchen, thank you so much for your kind words and for taking the time to share your purchasing experience. It always warms our hearts when families visit and leave with a positive and enjoyable experience. Enjoy your new van and let us know if there is anything else that we can do for you and your family.
Great Service
Sam Lien was fantastic to work with. He is very knowledgeable and customer service driven. He provided a smooth car buying process. we will buy another car from Sam in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
That's great to hear, Mike! Thanks for you kind words and for taking the time to submit a review - we appreciate it!
Great Service
Was a great experience working with Dan G and they met everyone of my needs and got a great trade in value and price on a used vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Scott - it's great to hear that Dan was able to hook you up with a positive and enjoyable experience. Let us know if there is anything else that we can do for you.