Reviews
My Experience
I had probably the best car buying experience I have ever had at this dealership. I actually almost did not go back because of the experience I had the first time. Sam and the rest of the team restored my faith in true customer satisfaction. I would highly recommend buying your next car from them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
That's fantastic, Ryan! We're so happy to hear that you gave us a second chance and that we restored your faith in Volkswagen of Inver Grove. Thanks for taking the time to submit a review. Let us know if there is anything else that we can do for you!
Best car buying experience we've ever had!!!
My husband and I were looking for a minivan for our growing family. We were on a tight budget and just wanted to take our time in shopping for a reliable van. Darrel Hanson, at Inver Grove VW was so understanding and did not pressure us at all. He did not try and up sell us something that we didn't feel we could afford. He also made the whole buying experience a breeze! I thought we were going to be there for hours! I packed snacks and charged the phones so the kids wouldn't bug us. We were in and out in 30 minutes with all 3 of our kids there! NO JOKE! It was amazing! I highly recommend Darrel at Inver Grove VW. Thank you for selling us a great Van and thank you for making the experience so enjoyable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Gretchen, thank you so much for your kind words and for taking the time to share your purchasing experience. It always warms our hearts when families visit and leave with a positive and enjoyable experience. Enjoy your new van and let us know if there is anything else that we can do for you and your family.
Great Service
Sam Lien was fantastic to work with. He is very knowledgeable and customer service driven. He provided a smooth car buying process. we will buy another car from Sam in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
That's great to hear, Mike! Thanks for you kind words and for taking the time to submit a review - we appreciate it!
Great Service
Was a great experience working with Dan G and they met everyone of my needs and got a great trade in value and price on a used vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Scott - it's great to hear that Dan was able to hook you up with a positive and enjoyable experience. Let us know if there is anything else that we can do for you.
Great service
We just bought a 2016 Tiguan from Inver Grove VW. We worked with Sam Lien and Dan Greising and received excellent service from both. We would definitely recommend Inver Grove VW to others.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Business Model
Rick Dutton was fantastic! This business operates more like a family. Very up-front and fair, going the extra mile to make sure the customer feels taken care of. Their warranty options are unbeatable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Inver Grove Volkswagon
Darrel was very kind and helpful when purchasing this car. I appreciated his personable and genuine nature. I would definitely refer friends and family here!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service and made it very comfortable!
Worked with Dan. Great guy and made the whole experience very comfortable and didnt apply very much pressure. I will try to buy from these guys in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Outstanding experience!!
Had to buy a new vehicle because my old one was totaled in an accident. Rick did a great job finding a vehicle that worked for me and the whole family loves the new Jetta.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best Dealership Ever
I have now leased three cars from Inver Grove Volkswagen and each time my experience was amazing. On this last occasion, my salesman, Sam Lien, was extremely knowledgeable, fun, respectful, honest and helpful. He was also more thorough than any sales person that I have ever encountered. Similarly, my experience with the Finance Manager, Travis and everyone in his department was equally outstanding. I wholeheartedly recommend these individuals and this dealership. Best vehicle experience ever!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
