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(788 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Volkswagen of Inver Grove from DealerRater.

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The Beetle that was impossible to find

I had looked nationwide for a 2018 VW Beetle soft top and no one could find me one....that is until Sam and Travis stepped up. We finally picked it up last Friday and absolutely love it. These two gentlemen responded promplly and professionally. There is not a doubt in our minds that we would drive 400 miles to purchase another car from them. thanks from the bottom of our hearts. #1

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great Shopping Experience

We just leased a 2018 Volkswagen Tiguan from Volkswagen of Inver Grove Heights, MN. We worked with Duane Thompson and can't say enough how great he was to work with. He was very knowledgeable and patient with all of our questions and did not pressure us to buy. The finance department was also great to work with. We will recommend this dealership to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great Shopping Experience

Just leased a 2018 Volkswagen Tiguan from Volkswagen of Inver Grove Heights, MN. We worked with Duane Thompson and can't say enough how great he was to work with. He was very knowledgeable and patient with all of our questions. Thanks also to the sales team for making this a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Dave! Thank you so much for taking the time to post this kind review! We are thrilled to hear you had a great experience working with Duane and the rest of our sales team here. Enjoy your new Volkswagen Tiguan. Please let us know if there is anything we can do for you before your next visit.

Good dealer overall

I just bought a used 2015 Jetta from here. Everything goes well. I would say it is a pleasant experience. The car so far is good and they have 2 yrs full warranty which is a plus.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to review us! We're glad to hear you had a pleasant experience and are a fan of the 2 year full warranty. Enjoy your Jetta! Please let us know if there is anything we can help you with before your next visit.

Very disappointed in sale rep

June 2 my brother and I went to Inver Grove vw to purchase a 2015 vw golf r they had in the lots since feb. we was greeted by Jesse. He ask us what bring us in and we stated a high interested in the black golf r that had on the lot. He then as us what we were looking at for a payment. We stated try to keep it under 400. Then we say if we had any other car in mind. We said if he had any sport package gti we may consider it. The whole time we were there he talk about gti when we clearly state we wanted to buy the golf r. He even as us if we were going to put down any cash, and we stated 10k. At this point my brother and I was ready to walk out. Then he also stated we can’t test drive the golf r because if the trim level. We say understandable. Then we left to go talk to his manager to see if they were able to get us a gti with performance package. Once he got back my brother and I purpose to him that if he wasn’t going to work with us on a deal for the golf r we would leave and go buy one at Luther so we wouldn’t waste time. Then he say you guys can go there. From here on out we will never buy one from there again.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Great Experience

Great experience working with Duane and the team. They were helpful in all aspects of the process. Appreciate all that you did for me, Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Thanks, Dan!!

Just bought a "sexy" Golf Sportwagen through Dan Griesing at Volkswagen of Inver Grove. Fluid process, all things well explained. Dan's sense of humor and patience made it seem effortless. Much Appreciated!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

That's fantastic to hear! Thank you so much for your kind words and we're so happy that Dan was able to provide you with an enjoyable car buying experience. Enjoy your new vehicle and let us know if there is anything else that we can do for you!

Sam Lien was awesome!

We had such a great experience working with Sam. He was so patient with us and answered all of our questions. We really enjoyed his sense of humor as well. We will most definitely go back there when needing another vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Excited about our Jetta

Sam Lien at Volkswagen Inver Grove was awesome to work with! He was so very patient and answered a what felt like a thousand questions. I will definitely go back there and work with Sam again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Tonya! Thank you so much for taking the time to leave us this wonderful 5 star review. We're thrilled you had an awesome time working with Sam. If you need anything before your next visit please let us know; we're always here to answer your questions!

Shady Sales

I stopped by to look at a used vehicle. I was told I couldn't test drive because of the limited availability of used R's.. They barely wanted to unlock the car in the showroom.. I later contacted sales person after being allowed to actually look inside the car.. price advertised noted. After I visited to look at car a week later and express my earnest interest in the vehicle, the price had been increased over 1000.00. When sales person realized I had taken note of first price, he had to check with "manager" about the price.. they said they would honor it.. by this point, I was very turned off by how I was treated from the first visit. wow... well, they lost a sale.. I purchased elsewhere.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.