Reviews
Write a reviewLeon Galloway
This company is great they treated me like family would recommend to friends and family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Leon, thank you for your great comments. At CHASE AUTO GROUP we DO treat every customer of ours like family and that is one of the reasons making us unique in the business. In our establishment we finance everybody through our 100% approval program regardless credit situation. Our lot has a car for everybody 's needs. WE FINANCE YOUR FUTURE, NOT YOUR PAST!!!!!!!!!!!
December 2013 Purchase "Don't trust the stickers!"
I recently purchased a vehicle, on the glass it stated "clean car fax, program car, many extras". I made a mistake of not buying the car fax trusting that they were telling the truth, a week 3 days after driving the car i noticed sand in the cup holders, under the seat rails, along the edges of the plastic moldings through out the vehicle, around the steering wheel and shifter , by the rear seat belt buckles, inside the engine bay and some leaves. I grew suspicion and decided to car fax the vin # and without even purchasing the whole car fax it read Attention: Although this vehicle might not have been damaged by hurricane sandy this vehicle was registered in a zone where FEMA declared a disaster zone in Connecticut, in the vehicle i found an old bank withdrawl receipt from Middletown, CT address and another paper with a Cromwell, CT gas station address, i googled both and it turned out that these two Addresses are along the Connecticut River! So my conclusion? The Vehicle i Bought and will be paying for another 3.5 yrs was flooded by the Connecticut River ?. I love the Vehicle, it shows no visual signs under or around it of salt decay/rot i just hope that the river water wasnt rich in salt and more of clean rain run off ?
- Customer service 2.0
- Buying process 3.0
- Quality of repair 3.0
- Overall facilities 2.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your review on Cars.com. Our records show that the 2000 Nissan Maxima DOES have a CarFax and was giving to you at the time of purchase. The CarFax on the 2000 Nissan Maxima shows NO ACCIDENTS, NO STRUCTURAL DAMAGE AND NO FLOOD. However Chase Auto Group does stand behind their customers PLEASE NOTE: CarFax has a BUYBACK GUARANTEE and we are willing to stand behind you if you wish to move FWD with this claim. If not you can bring us the Proof Of Flood Damage and WE WILL BUY THE CAR BACK. Any questions please give us a call 1(888)6CHASE2
Excellent customer service !!!
Wanted a vehicle quickly and I was able to drive out with a 2005 Toyota Corolla within the same day. Thank you Chase auto group for the excellent service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We try to make sure everyone who comes in can leave the same day. If not as fast as possible please feel free to tell your friends or family about our January promo ($500 OFF ANY vehicle over $5,000). WE FINANCE YOUR FUTURE... NOT YOUR PAST. CHASEAUTOGROUP.NET
Not Goin Back
Cars not in good condition and they play games with pricing/financing. no good
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We appreciate your opinion and your review on Cars.com. Our prices are very competitive and in most of our vehicles are at least 30% under market value. As far as the condition of our cars, our dealership is open from 10 am to 8pm Mon- Sat. We invite everyone to take a tour around our amazing inventory. Visit our website CHASEAUTOGROUP.NET where we have over 70+ inventory to choose from.
Stay away
This place sells cars online cheaper then at dealership. Owner only gives u online price if you question him about it. A lot of their cars online are no longer at dealership never took down from their website. Cars are also not in good shape.
- Customer service —
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Our inventory is over 80 vehicles. Our websites get updated every Saturday. We apologise for any inconvinience to our loyal customers and our websites viewers.Our online prices ARE DEFINATELY CHEAPER due to the BIGGER COMPETITION and the technology factors that applies in TODAY'S WORLD.
Great service
Very pleased with my purchase, will be referring this place to others
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank You Vicky if could recommend us to your friends or family our website is CHASEAUTOGROUP.NET We Finance your Future... Not your PAST. Our 100% Credit Approval Programs or PAY/HERE BUY/HERE can get you in your dream car within the same day.
good people, good service
I'm actually quite happy to have purchased a vehicle with this company. Despite problems with credit and the bank, they were still able to work with me on a deal that would put me in a nice Jeep Grand Cherokee Limited Edition. Everyone here is nice and friendly and easy to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Antonio we appreciate your great review and we do try provide the same service to EVERYBODY... any questions or concerns please call us 1(888)6CHASE2
I came in today with my husband to get a car.
Since the minute my husband and i came into the store we were satisfied with the service we got. I would definitely be re verifying my friends to this store.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hope both you and your husband are enjoying your new car. I'm happy we were able to get you approved concerting the past issues we came upon. We do have a "100% CREDIT APPROVAL PROGRAM" BAD CREDIT, NO CREDIT NO PROBLEM. chaseautogroup.net Where We Have Over 80 Cars!!!
Chase auto group
It was my first car. They were very helpful and fast. was able to get my car early and fast! Would absolutely recommend buying from here. Angel was helpful and made the process both fun and speedy!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks Derek I remember when I got into my 1st car the sales man was a big help. Im glad to know I made your first car experience as good as mine. We do help people with low income or low credit scores. We have a "100% CREDIT APPROVAL PROGRAM" THAT CAN GET YOU DRIVING WITH AS LITTLE AS $1500 DOWN. BAD CREDIT, NO CREDIT NO PROBLEM. chaseautogroup.net
great people & great service
very nice staff, helpful and willing to go the extra mile. No pressure and they make you feel like your part of the family...
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Anthony, Thanks to our customers our family gets bigger and bigger every week. We Sell over 25 cars a week and we are a family based business, thanks for the great review and hope you enjoy your new ride and concern please feel free to email us at CHASEAUTOGROUPINC@GMAIL.COM or call us at 1(888)6CHASE2.