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Chase Auto Group Inc.

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (135 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (135 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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VerY Happy Customer

I just purchased a 2003 Honda from Chase Auto. The staff was very helpful, pleasant and professional. They were kind enough to allow both me and my mechanic to test drive the car, listened to his concerns following the test drive, and negotiated the price based on my mechanic's feedback. The entire process was very painless and an actual pleasure. I would highly recommend Chase Auto Group!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your service, and we are always here to help. We like our customers to bring there OWN mechanic, this way not only do you have our opinion but also the one of your trusted mechanic. 1(888)6chase2, CHASEAUTOGROUP.NET

Family friendly dealership!

I came in on a Thursday and had my car by Saturday. Both times I came with my 4 year old son and he had so much fun! The owners have very sweet, responsible and smart young daughters and nieces "working" at the dealership, and they were so attentive with my son. They played with him and it made my time there A LOT easier. I will be recommending this place to ALL of my friends and family. They worked really hard to get my a good deal that worked with my budget. I couldn't be happier with my experience. This is a great place for women and single moms!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

I'm happy to hear you was satisfied with our service. We are a FAMILY OWEND business, so we know how it is to have you kid(s) with you we always try to make the process fast and easy for ALL our customers. Hope we see you again even if its not for your 2nd car, MAYBE a FRIEND :) 1(888)6chase2, CHASEAUTOGROUP.NET

Danny Taylor

The service was excellent one of the best ever. It is a very great place to go to shop for a car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Danny for your service hope to see again sometime even if its not for yourself. Where here to help. 1(888)6chase2 , CHASEAUTOGROUP.NET

Excellent and friendly service

I was looking for a used car since it would be my first. Peter offers great deals on cars and is willing to work with you. He knew that this was first time buying a car and made me feel comfortable that if i had any issues with the car to come back and he will help me. The process was quick and simple. They also helped me purchase car insurance at a great deal and detailed my car for free.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hey Mitch, Happy to hear we was a great help with your 1st car, we are a FAMILY owned business so we always try to give OUR CUSTOMERS the BEST deal WE can "WE APPROVE EVERYONE" Bad credit, No Credit, No Problem. Where always here to help. 1(888)6chase2 or CHASEAUTOGROUP.NET

So Good, I Just Purchased A Second Car From Chase!

My wife and I had just purchased a car from Chase Auto at the beginning of March, but due to new jobs, we both need a car, so for our next car, of course we went to see Peter! As soon as we hit the lot, we fell in love with a gorgeous red 2004 Jeep Liberty. Not just a Liberty, but the Mountain Edition with tons of upgrades. The Jeep was FLAWLESS. Clean CARFAX. But then, Peter has quite a few awesome cars. The lot is not gigantic, but Peter is very picky at what he brings in, which makes it an easy thing to pick a winner. I bought the last car outright, but needed financing on the Jeep. Again, super fast, and super easy. None of this "Oh, let me talk to my manager", then waiting for an hour. Peter is the owner. You can drive it that day. My experience at Chase Auto Group actually made me excited to shop a new car. You will NOT be disappointed!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Do your homework

I was kind of in a bind and needed a vehicle quick. My credit was not the greatest so I decided to try out Chase Auto Group. My initial impressions were fairly good. The staff is friendly and knowledgeable. The vehicle that I purchased on the other hand not so great. Since buying the car on 4/27/2013 I have had to replace two tires,fix the Evap Detection Pump, The Fuel Solenoid, The Gas cap, the sway bar kit and bushings,the rear control arms both left and right,all four struts,front shocks,the brakes,and now most recently the transmission and transfer case along with the differential and it is only June 24,2013. Not to mention after signing the papers and driving the car off the lot it was pulling heavily to the right and the Air conditioner wasn't charged. I was trying to get the car my first their but was told that they still had to service the car Funny. Just be careful what you purchase their and make sure you bring your mechanic to kick some tires and do a serious overlook of the car. P.S. I only received one key and one door clicker which makes it more expensive because you can only activate a new cut key as well as the clicker from the dealership.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 1.0
  • Overall facilities 3.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hey DJ, Thank you again for your business. We always stock over 60 cars and give quick credit approval to EVERYONE!! We always do our best to make sure every car we sell is in like new condition. Every now and than, its possible our mechanics may miss a thing or two. BUT WERE HERE TO HELP!! Please bring the car back to one of our ON SITE MECHANICS and we can help you in any way possible. Just so you know we offer bumper to bumper warrainties to ALL OUR VALUED CUSTOMERS! Most of the cars we selll to our financing customers include a 2 YEAR WARRANTY!!! Thanks again for your purchase and we oppologise again for any concerns. Please stop in anytime so we can talk.

Buying a first car

i BROUGHT MY FIRST CAR A CHASE AUTO GROUP. THEY HAVE GOOD QUALITY CARS FOR A VERY AFFORDABLE PRICE. THE PEOPLE THERE ARE VERY WELCOMING & FRIENDLY AND MAKE YOU FEEL AS IF YOU ARE HOME. I HIGHLY RECOMMEND CHASE AUTO GROUP FOR THOSE WHO ARE SEEKING A USED CARS. YOU WILL LEAVE THEIR SATISFIED!!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Katherine for your kind review. I'm happy we made your 1st car choice the RIGHT one. Remember we have our own service center so if u feel anythings is wrong your more then welcome to stop by and we can take a better look to insure your getting the best out of your Car. 1(888)6chase2, CHASEAUTOGROUP.NET

bmwX5 Truck

Excellent overall service. Buying process was simple, yet professional. All reps of this dealership were readily available to answer any and all questions that I had, and continue to be available to me after deal was closed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you again for choosing Chase Auto Group. We are still here to answer any questions u may have. 1(888)6chase2 or CHASEAUTOGROUP.NET

I love my Jeep Grand Cherokee from Chase Auto

Great Service and a Great place to find good conditioned used cars. I was looking to buy a used SUV and I found a great deal on a 2000 Grand Cherokee. When I was the car it had a different price then what was on the web but after testing driving the car and talking to Pete and showing him the price I had he honor the price. I believe many dealers would not have honor the price differs but Pete did and I was very happy also I was very happy with the buying process as I did not feel stress out at all. I would recommend Chase Auto to anyone who is looking to buy a used car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Chase Auto Group whants to thank you Roland for the great review.Yes mistakes are for humans and we are here for a long term "IT WAS A MUST TO HONOR THE WRONG PRICE" and creat a new member for your group. 1 888 6CHASE2

CHASE AUTO GROUP IN THE BRONX

Great people.......Great Vehicles.........Great Prices.......Great repair Work......Great Customer services from a family not a Corporation. YOU ARE NOT A NUMBER AT THIS LOCATION Very happy experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Great customer,great person,great mother thats how we feel if you can pass the test with Peter you become family and your Group gets bigger every day.Thanks to all your customers that become family after and while buying they used car from us. CHASEAUTOGROUP.NET