Reviews
Fields Cadillac has a great variety of vehicles to choose
Fields Cadillac has a great variety of vehicles to choose from, the service is impressive and the sales people are knowledgeable and able to deliver great closings. Special thanks to Travis eho has made our experience so stress free and happy, that we came back to him and purchased another vehicle from this location. Good Customer Service is still a big deal today, and Travis is a great example of excellence in the time of uncertainty. Thank you to Fields Cadillac and your team!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking time to post a review! We love to hear that Travis provided excellent service and that you've had two great purchasing experiences working together. All of us at Fields Cadillac Jacksonville appreciate your support! Safe travels and we look forward to assisting you in the future.
This is my 3rd Auto i bought from fields cad.
This is my 3rd Auto i bought from fields cad. I had a great salesperson. Lenisha
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your repeat business! We are delighted that Lenisha made your recent purchasing experience five-star worthy and truly appreciate you mentioning her. Safe driving this weekend and beyond!
Smooth and easy purchase.
I recently purchased a used Corvette from Fields with the assistance of Joël. He was prompt with answering text messages and following up with a phone call to make sure everything was okay. The dealership is immaculate and treats you like a VIP.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the great review, Paul! We are so glad to hear that you found the right vehicle working with Joel and the Fields Cadillac Jacksonville team. Drive safely in your new Chevrolet Corvette, and we hope to see you back again down the road!
Kim Taylor is awesome!
We have only rave reviews for Kim Taylor who made the process of buying our new car a pleasant experience. Not only was she extremely knowledgeable but, expedited the entire process in a timely manner. We highly recommend her for your next car buying experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kim will be delighted to hear how much you enjoyed working with her while you were in the market for a new ride. Thank you so much for giving all of us at Fields Cadillac Jacksonville a five-star rating and we wish you many safe and happy miles. Take care!
I had my car serviced today and Doug was my Service...
I had my car serviced today and Doug was my Service Advisor. Doug and his team did and excellent job! Fields Cadillac always give me A1 customer service in whatever they do!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is gratifying to know that you and your vehicle were so well taken care of by Doug! Thank you for choosing Fields Cadillac Jacksonville and for taking the time to share your experience. Have a great day!
Mr eric smith was very helpful when i really needef a car...
Mr eric smith was very helpful when i really needef a car of my choice
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are delighted that you had such a positive experience with Eric and our team! Thank you for giving Fields Cadillac Jacksonville your business and your five-star review. Safe travels in your new car!
They were awesome they made us feel like family and they...
They were awesome they made us feel like family and they gave my wife and I there all in all
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Anthony - This review makes our day! Thank you for choosing Fields Cadillac Jacksonville and for sharing your experience. Safe travels to you and your wife!
Excellent customer service
Travis and Brian delivered a great experience as we searched for a car for my son. Excellent customer service from all the Fields staff. Highly recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the great review! We appreciate your support and are happy to hear that Travis and Brian delivered such a successful purchase experience. Congratulations to your son on his new vehicle, and we hope to see you both back again at Fields Cadillac Jacksonville!
Service
My service guy is Doug, I have been a customer of Fields cadillac for over 10yrs now. I enjoy my visit every time, they get you in & out with a free car wash included with your service. I tell all my friend about the cafe with breakfast & lunch while you wait. Doug will give me call if he haven't seen me in a while, just to remind me of my service is needed. Thank you for that cause anything can go wrong.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Your continued confidence means the world to us and we will be sure to let Doug know you appreciate all of his help. Thank you for supporting all of us here at Fields Cadillac Jacksonville, and we hope to see you again down the road. Take care, Foster!
Professional, courteous, efficient. We always do business...
Professional, courteous, efficient. We always do business with a Fields dealership. We trust John who is head of service and always rely on Melvin Smith to help us buy the best car to meet our needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We love hearing that John and Melvin are your go-to automotive professionals and that you can always rely on the Fields Cadillac Jacksonville team to meet your needs. We feel fortunate to have such loyal customers like you, and we look forward to working with you again next time you stop by!