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Mungenast Lexus of St. Louis

(1,046 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–6:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–6:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 7:00am–6:00pm
Sunday Closed Closed
2022 state dealer award
View 16 awards
2022 state dealer award 2021 state dealer award 2019 state dealer award 2018 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(1,046 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mungenast Lexus of St. Louis from DealerRater.

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Our whole experience from the first contact from Ellie to...

Our whole experience from the first contact from Ellie to the sale of the car with Steve to the financing with Robert! Everything was straight forward with no pressure and all aspects were handled very professionally and efficiently! We were very impressed and will recommend Mungenast to everyone! Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We are more than pleased to hear that Steve and Robert delivered professional service which made your experience a success from start to finish. Thank you for choosing Mungenast Lexus Of St. Louis and we wish you the best in your new ride!

This is my 3rd Lexus and Mr. Hopson has serviced me...

This is my 3rd Lexus and Mr. Hopson has serviced me exceptional well at every purchase. He never pressured me but made sure to inform me of my options and always with a smile.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for reviewing Mungenast Lexus Of xx. Louis! We're happy to hear that Mr. Hopson has always been excellent to work with. We appreciate your business.

Nate Hopson was wonderful to work with. We have...

Nate Hopson was wonderful to work with. We have purchased 3 Lexus from Nate at Mungenast and have always been extremely pleased. He is very knowledgeable not only about the Lexus RX350, but about other automobiles that are comparable. The whole car buying process was simple and straight forward. I would totally recommend Mungenast and Nate Hopson.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the incredible feedback and for your loyal business! We hope the newest Lexus RX 350 exceeds your expectations, and we appreciate you trusting Mungenast Lexus Of xx. Louis to help you find it. Safe travels, and we'll see you again next time!

Jeff Johnson, John Uglow and Robert Miller all delivered...

Jeff Johnson, John Uglow and Robert Miller all delivered excellent customer service to my wife and I. We couldn’t be happier with their service and with our new RX 450h. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hearing from happy customers makes our day! Congratulations on your new Lexus RX 450h, and thank you for trusting Mungenast Lexus Of St. Louis to help you find it. Take care!

We have purchased or leased 6 cars from Nate Hopson and...

We have purchased or leased 6 cars from Nate Hopson and he always makes it an enjoyable experience. He always wants to make sure you get the car you definitely want, not just settle for any car. We have never had a bad experience with Nate. Also the entire team at Mungenast is great to work with, Rob, Mitch, Susan made everything go very smoothly. They are all very professional in their job and make getting a new car enjoyable. After all the years of Lexus we would not go anywhere else for service on our car. It is A+ every time. We are sold on Lexus and especially Mungenast Lexus. Thank You G & MA

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello - We are so happy to hear you've had such a positive experience with Mungenast Lexus of xx. Louis. We will let Nate know how much you enjoyed working with him as well as the rest of our team members. Our dedication to making our customers happy is what it's all about! We hope you enjoy your new Lexus.

Was a wonderful and stress less car purchase. No...

Was a wonderful and stress less car purchase. No pressure and all questions answered honestly and accurately. Great salesman, financial help and technical explanation. I will definitely recommend this dealership to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Linda, we're so pleased that every step of our purchase was successful thanks to our informative and transparent staff. Thank you so much for recommending Mungenast Lexus Of xx. Louis and we hope you enjoy every moment in your new vehicle!

Our overall experience was excellent in purchasing two...

Our overall experience was excellent in purchasing two vehicles, new and previously owned. Mark our salesperson treated us like royalty as well as our finance person Robert. Rob was one of the best dealer finance people we have ever dealt with over the years. The buying experience and service was first class. Mungenast Lexus facility is not like anything we have seen. Definitely was beyond top notch.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Rich - we strive to treat all our customers with excellence, so this is wonderful to hear! Thank you for the kind review and for bringing your business to Mungenast Lexus Of xx. Louis - we're so glad we could make your visit a success. Safe travels!

Mungenast Lexus of St. Louis is amazing & Jeff Johnson is...

Mungenast Lexus of St. Louis is amazing & Jeff Johnson is always to amazing to work with. I just turned in my car for my 3rd purchase with Jeff & Mungenast Lexus & I’m loving my new ES 300H

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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Dealer response

Thank you for the amazing review, and congratulations on your new Lexus ES 300H! We're so glad to hear that Jeff and the Mungenast Lexus Of St. Louis team could help you find it. We appreciate your loyal business and hope to see you again down the road!

Steve was outstanding in his service, knowledge, and...

Steve was outstanding in his service, knowledge, and care! The entire experience was easy and professional. Would not buy a car anywhere else! Good work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

We are grateful to see your kind feedback, Bob! We are happy to pass along your kind words to Steve for delivering such an exceptional buying experience. All of us at Mungenast Lexus Of St. Louis hope you enjoy your new ride!

We recently purchased two new vehicles through Kyle Blake...

We recently purchased two new vehicles through Kyle Blake at Mungenast Lexus and could not be happier. Our past seven cars have come from Mungenast and that speaks volumes regarding their professionalism during the buying process and their remarkable service department. We won't go anywhere else!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicles! We are thrilled that Kyle and the team took such terrific care of you throughout the purchase process and earned your loyal business. Thank you from all of us at Mungenast Lexus Of xx. Louis!