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Mungenast Lexus of St. Louis

(1,048 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–6:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–6:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 7:00am–6:00pm
Sunday Closed Closed
2022 state dealer award
View 16 awards
2022 state dealer award 2021 state dealer award 2019 state dealer award 2018 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(1,048 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mungenast Lexus of St. Louis from DealerRater.

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I would like to thank TJ and his team for their excellent...

I would like to thank TJ and his team for their excellent customer service. It was a pleasure and honor to work with Tj. He was very professional and he went over and above to make sure I was happy with my purchase. I also appreciate the phone calls after I purchased to make sure I didn’t have any questions or concerns and to make sure I was still happy 😃

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a review! We are pleased to hear that TJ took such good care of you here at Mungenast Lexus Of St. Louis, and we will certainly let him know that you appreciate his help. We hope to see you again sometime!

I just picked up my 2021 Lexus ES 250! Kyle Blake was our...

I just picked up my 2021 Lexus ES 250! Kyle Blake was our sales specialist. He was outstanding to deal with and worked hard to make sure that we had the best experience and walked away confident in the selection we made. I have been a 3 time Infiniti owner for the last 9 years and was nervous to make the switch. I am thrilled that I have selected a Lexus and pleased with the service that we have received thus far. Tony Galibert, sales manager, was also excellent. So personable and kind. He reassured me that I was making a great choice and worked hard to make sure that we got the best deal possible. Brick Flint was our finance specialist and was awesome! What a down to earth, professional, and very sociable man. He was knowledgeable, precise, and very timely while we were working with him. I appreciated the attention that we received from him. Sherry Overhoff did the delivery with me on the car and made sure that I was comfortable with all the technology in the 250. She was patient and took her time with me. The Mungenast family does it right. The service and professionalism from this team is top notch. I am now a proud owner of Lexus and can't wait to experience all this car has to offer. Thank you for a wonderful experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to review us, Christy! We are very proud of our team, and hearing that you had such an outstanding purchase experience working with Kyle, Tony, Brick, and Sherry made our day. We appreciate the kind feedback about the Mungenast Lexus Of xx. Louis team and are wishing you safe travels in your 2021 Lexus ES 250!

The company has excellent facilities;Whenever I came...

The company has excellent facilities; Whenever I came into the facility a staff member was proactive in approaching and greeting me in a friendly manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We love 5-Star reviews at Mungenast Lexus of xx. Louis! Thanks for leaving one. It's great to hear that you enjoyed our facilities, and we are always thrilled to hear such wonderful words about our amazing staff. Looking forward to seeing you again soon!

Everyone was friendly and helpful. I would recommend the...

Everyone was friendly and helpful. I would recommend the staff to anyone. They were the best group I have ever purchased a car from. I would return again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the incredible feedback, Clifford. It means the world to all of us here at Mungenast Lexus of xx. Louis! We're deeply grateful for your business and review, and we hope to see you again down the road!

Consumer response

All was in order

Had a great experience leasing my new Lexus UX with Kyle....

Had a great experience leasing my new Lexus UX with Kyle. I did not have time/bandwidth or desire to haggle or waste time. He shot straight with me, had the car ready when I arrived, gave me good numbers, helped me tweak things and get out the door quickly with the car I wanted. Great training on the new car as well by Sherry.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Lexus UX! We are happy to hear Kyle provided a straightforward and seamless car-buying experience - this is what we strive for! All of us at Mungenast Lexus Of xx. Louis hope you enjoy the new ride and have a great day!

Nate Hopson worked to get the best deal I was happy with....

Nate Hopson worked to get the best deal I was happy with. Help me get the car I wanted. This is second car I have got from Nate. He was always professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the rave review and for trusting Nate and the Mungenast Lexus Of xx. Louis team with yet another vehicle purchase! We hope the newest ride exceeds expectations. Safe travels and come back soon!

I highly recommend this dealership! I purchased my GS...

I highly recommend this dealership! I purchased my GS from Jeff Johnson and was so pleased with everyone and the ease of the experience. Beautiful place with employees that are friendly, kind and eager to assist. All around great place!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive review, Michelle. We are glad your experience working with Jeff and our staff was a good one and we hope to see you back here at Mungenast Lexus again soon!

Mungenast Lexus staff was friendly. I think the buying...

Mungenast Lexus staff was friendly. I think the buying experience was smooth

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much, Justin! We are very glad to hear that you're satisfied with your buying experience and appreciate you choosing Mungenast Lexus Of xx. Louis for this purchase. Safe and happy driving!

Basically a pleasant and stress-free experience for us....

Basically a pleasant and stress-free experience for us. Mike, Sherry and Brendan were very knowledgeable and responsive to our needs, plus we love the RX350 !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a review! We are pleased to hear that Mike, Sherry, and Brendan all took good care of you here at Mungenast Lexus Of St. Louis, and we will certainly let them know that you appreciate their help. We hope that you continue to enjoy your Lexus RX 350!

Steve Zitko was extremely knowledgeable. kind, caring and...

Steve Zitko was extremely knowledgeable. kind, caring and helpful to make the right choice of vehicles for me. In addition he took the necessary time with me to resolve all my questions. As a result this is the second car I have purchased through Steve . I would highly recommend him to my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Jeanette - thank you for sharing your feedback! We're excited to hear that Steve was able to make your most recent vehicle shopping experience such a success, and we appreciate you trusting us with your business! Enjoy your new ride and come back soon, from all of us here at Mungenast Lexus Of St. Louis!