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Ferman Chrysler Dodge Jeep RAM

(2,633 reviews)
2021 state dealer award
View 9 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award

Reviews

(2,633 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ferman Chrysler Dodge Jeep RAM from DealerRater.

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Great place to shop for a new Jeep!

Gheorghe was Excellent and a pleasure to deal with. Great dealership and great people. If your in the market, this is the place to go. Thank you for your help!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service Department

Kevin is great! Very helpful. Very courteous! When I buy another car there it will be because of your great service department! Thank you for excellent service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for your review. We look forward to serving you in the future!

Thank You

Thank you Doug for helping us pick out our Mini-Van. We are loved it the moment we went for our test drive. We hope to visit Ferman again soon.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Simply the best

Can’t remember names big guy with tattoos very nice friendly car was promised by 230. But took longer but not a big deal good experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thanks for your review!

Another awesome experience

I love this place! Bought my 2nd jeep from them, Cornelius is great and the Sales Manager always takes time with us to make sure we do the best thing for us. Finance is great and personable as well!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We look forward to serving you in the future!

Oil Change

I went in for an oil change, he advised me on the types of oil changes and I am glad he did as I would have forgot to ask for synthetic. There was an issue with the price, but in the end, they gave me the better deal, so I am happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for your review, Peyton!

2018 Chrysler 300

Sheryl was very helpful and professional when helping me locate and make my purchase easy and less stressful for my new Chrysler 300. Everyone in the dealer were very friendly an courteous . I am very pleased with my purchase and would recommend this dealership. Janice

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your review!

Wonderful buying experience.

The staff was friendly and explained all the details of my truck. I enjoyed my buying experience. I would recommend this dealership and the Ferman Group to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your review!

Fully recommended

Excelent service, very Professional and very able to find the better solution for us. All worked as a team to make it possible for us to buy the car of our dreams

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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We bought our Jeep

Sheryl was amazing, you must visit her if you come to this location. She did an excellent job at searching for the vehicle we wanted and the price range. Couldn?t have asked for better service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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