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Ferman Chrysler Dodge Jeep RAM

(2,618 reviews)
2021 state dealer award
View 9 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award

Reviews

(2,618 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ferman Chrysler Dodge Jeep RAM from DealerRater.

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Oil change, filter and tire rotation done in one hour

Oil change, filter and tire rotation done in one hour excellent service, service rep excellent also

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

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I came here from out of state therefore my experience

I came here from out of state therefore my experience with the dealership has only been with the service department. The service advisor was Sean Sylvester. He could not have been better. Took my car in a timely fashion and kept me updated on the process while I waited in the waiting room. No surprises at the end. This is my second time in for service with two different advisors and the service was great both times.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

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Solid and speedy work!

Solid and speedy work! The team was not Pushy and super nice. Will definitely be back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

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Chris friend was exceptional, best person I worked with.

Chris friend was exceptional, best person I worked with. Thanks for making everything so easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

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I visited three dealerships within the Tampa Bay area to

I visited three dealerships within the Tampa Bay area to decide where to buy the Jeep. Terry was the reason I came back to this dealership to purchase. He was very professional, courteous, and informational. It was truly a great experience, dealing with all the employees at this dealership. I would highly recommend Ferman 😊

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

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The dealership is clean, organized, & efficient.

The dealership is clean, organized, & efficient. Brian as always was attentive & helpful. The service was completed quickly & as requested.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

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Always a great service experience with Brian .

Always a great service experience with Brian . In and out without any issues. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

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Prices are high but service appointments are easy to get

Prices are high but service appointments are easy to get even last minute. My service advisor Corey, was very nice and helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

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It was an extreme pleasure buying from your dealership.

It was an extreme pleasure buying from your dealership.My wife and I fully enjoyed our experience with Sifiso and everyone we had met there.We have bought many different types of vehicles in the past years from different dealers and I would like say that this is the most enjoyable dealership of all.I can’t say enough about our Product Specialist(Sifiso).He was fantastic,and also Tom(finance mgr.)I know if we need to purchase another vehicle,we will come to Ferman.Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

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Sean told me which were the best days and times to get an

Sean told me which were the best days and times to get an oil change and did a great job getting me in and out without a long wait.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

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