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Herb Chambers INFINITI of Westborough

(1,590 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–5:00pm
Tuesday 8:30am–8:00pm 7:00am–5:00pm
Wednesday 8:30am–8:00pm 7:00am–5:00pm
Thursday 8:30am–8:00pm 7:00am–5:00pm
Friday 8:30am–6:00pm 7:00am–5:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2025 state dealer award
View 12 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2017 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award

Reviews

(1,590 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Herb Chambers INFINITI of Westborough from DealerRater.

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Absolutely satisfied with very professional service at

Absolutely satisfied with very professional service at Herb Chambers Infinity with Max. Very informative and helpful personal, 100 % will recommend to everybody who is looking to buy a car.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Oleg, we're delighted to hear that Max and the team at Herb Chambers INFINITI of Westborough provided you with such a satisfying experience. Thank you for recommending us!

Sami was extremely helpful and had my best interests in

Sami was extremely helpful and had my best interests in mind and I recommend Sami.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind review! We're so glad you enjoyed working with Sami and we hope to see you again next time here at Herb Chambers INFINITI of Westborough!

Sami, thank you so much!

Sami, thank you so much! Really great to work with you! See you again for our next car.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting Sami & the Herb Chambers INFINITI of Westborough team with your business! We hope you enjoy your new vehicle and look forward to working with you again in the future!

Sami was super helpful when I visited the dealership.

Sami was super helpful when I visited the dealership. He took the time to look at a few cars with me and gave me solid advice throughout the process. While they didn’t have the exact car with the miles I wanted I was looking for at the time, Sami told me he would reach out if something similar came in and encouraged me to contact him anytime. I really appreciated his professionalism and willingness to help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Sami provided you with such helpful and professional service at Herb Chambers INFINITI of Westborough. It's great to know he took the time to assist you thoroughly, and we hope you'll find the perfect car soon! Thank you for sharing your experience.

Purchased a vehicle from Stiwar and the process went very

Purchased a vehicle from Stiwar and the process went very smooth. I would highly recommend this dealership

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Stiwar provided you with a smooth experience here at Herb Chambers INFINITI of Westborough. Thank you for recommending us!

Bryce, my sales associate, Brunelle, my finance manager

Bryce, my sales associate, Brunelle, my finance manager and everyone at the dealership were outstanding to work with. Professional, courteous and answered all my questions. Would definitely recommend them. Made buying my new car easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We're delighted to hear that Bryce, Brunelle, and the entire team at Herb Chambers INFINITI of Westborough made your car-buying process smooth and enjoyable. We appreciate the recommendation! Safe travels!

Sami Z really helped me out.

Sami Z really helped me out. Brennan also did a good job getting me the car same day.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Pablo, thank you for sharing your experience with Sami & Brennan at Herb Chambers INFINITI of Westborough! We appreciate your business and hope you enjoy your new vehicle!

We are second time buyers with Sami Z.

We are second time buyers with Sami Z. We came in looking to down size an infinity. Sami was incredible working out a deal we couldn't walk away from. Sami is very efficient, helpful & honest.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Herb Chambers INFINITI of Westborough again! We're delighted to hear that Sami provided efficient and honest service, making your downsizing experience a great one. Enjoy the new ride!

We are second time buyers with Sami Z.

We are second time buyers with Sami Z. We came in looking to down size an infinity. Sami was incredible working out a deal that we couldn't walk away from. Sami is very efficient, helpful & honest.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi Kang! Thank you for choosing Herb Chambers INFINITI of Westborough again! We're delighted to hear that Sami provided such efficient and honest service, making your downsizing experience a great one. Enjoy your ride!

Sami was very helpful and friendly.

Sami was very helpful and friendly. This is the 2nd car Sami has sold my wife and I.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the stellar rating! We're glad you had a great experience! - Herb Chambers INFINITI of Westborough