Reviews
Outstanding service.
Outstanding service. Great pickup and delivery for minor service on car Kept in touch, quick turnaround and great pricing. Couldn’t ask for more
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that you had an outstanding experience with our service team at Herb Chambers INFINITI of Westborough! It's great to know the pickup and delivery, communication, and pricing met your expectations. Thank you for choosing us!
I liked the services and everyone was very nice and the
I liked the services and everyone was very nice and the appointment was very efficient
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
So happy to hear that! Thanks for the amazing review! – Herb Chambers INFINITI of Westborough
I bought an SUV from Sami at the westborough place and
I bought an SUV from Sami at the westborough place and found out they sold me a vehicle with a ruined transmission, to make matters worse max the manager, refused to fix it and only offered me to trade in the suv for another vehicle on their lot, they wouldn't even guarantee they would give me what I just spent on the suv with a blown transmission. Never even stop by this place, just drive past and count yourself lucky. Ignore any other review that might be posted under my name, THIS is the only one that matters.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Trufangguy - We take customer satisfaction seriously and it's disappointing to read about your experience. Would you be willing to reach out to me directly? I'd like to see if there is anything that I can do to help here. Thank you, Boulos Ferris - General Manager - bferris@herbchambers.com
Friendly, knowledgeable, absolutely 0 pressure for car
Friendly, knowledgeable, absolutely 0 pressure for car shopping, this is the guy I want to deal with when come to buy my next car in the future .
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that you had a positive experience with our team at Herb Chambers INFINITI of Westborough! It's great knowing we could provide friendly and pressure-free service. We look forward to assisting you again in the future!
Sami was very precise, explained everything to my husband
Sami was very precise, explained everything to my husband so he understood and was ever so patient with him. Sami cared and understood my husband’s needs. We love the car and more importantly my husband does and we both loved Sami. You are very lucky to have Sami as an employee. He is dedicated to his customers being satisfied with their purchase. Sami went the extra mile and then more. We can’t say enough wonderful things about Sami and how important he was to selling my husband the QX50. And when we were done he told my husband if he had any questions not to hesitate to call him or stop in to see him! He is a great salesman but beyond that a wonderful person. Thank you from the bottom of our hearts! Debbie and Charlie Mangini
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Debbie and Charlie, we're delighted to hear that Sami provided such exceptional service at Herb Chambers INFINITI of Westborough. It's wonderful knowing he went above and beyond for you both! Enjoy your new QX50, and feel free to reach out if you need anything else!
Everyone was polite especially the two people I worked
Everyone was polite especially the two people I worked with being Brian and brunel. They both helped with the process of getting a car and explained everything in depth if needed
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jeremiah, we're delighted to hear that Brian and Brunel provided you with such thorough assistance at Herb Chambers INFINITI of Westborough. Thank you for sharing your experience!
brian went above and beyond to make sure that we got
brian went above and beyond to make sure that we got exactly wgag we wanted plus more!! really friendly and knowlegable!! | will definitely buy my next vehicle from him and would also definitely recommend him and this dealership to family and friends!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Brian provided such a positive experience at Herb Chambers INFINITI of Westborough! It's fantastic to know you found exactly what you wanted and more. We look forward to welcoming you back for your next vehicle purchase!
This is the second car I bought from this dealership.
This is the second car I bought from this dealership. The service is absolutely amazing. From our salesman Sami to the sales manager Max they both made it such a smoothe transaction. Anyone looking to buy a car should see Sami as he is so patient and extremely knowledgeable on all the cars there.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Kelsey, thank you for choosing Herb Chambers INFINITI of Westborough again! We're delighted to hear that Sami and Max made your recent experience smooth and enjoyable. We appreciate the recommendation, and we're here whenever you need us next!
brian went above and beyond to make sure that we got
brian went above and beyond to make sure that we got exactly wgag we wanted plus more!! really friendly and knowlegable!! | will definitely buy my next vehicle from him and would also definitely recommend him and this dealership to family and friends!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're delighted to hear that Brian provided such exceptional service at Herb Chambers INFINITI of Westborough! It's wonderful knowing you had a positive experience, and we appreciate your recommendation. Looking forward to assisting with your next vehicle purchase!
I always enjoy my experience working with ferdy.
I always enjoy my experience working with ferdy. He's knowledgeable, helpful, and timely! He's an excellent rep!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Lauren, we're delighted to hear that Ferdy has consistently provided you with excellent service at Herb Chambers INFINITI of Westborough. Thank you for sharing your positive experience!