Reviews
Sami did a very nice job helping me with all of the
Sami did a very nice job helping me with all of the paperwork. He was very professional and responsive which I am very grateful for.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that Sami provided professional and responsive assistance with your paperwork at Herb Chambers INFINITI of Westborough. Thank you for sharing your positive experience!
Greeted professionally…reviewed work to be done.
Greeted professionally…reviewed work to be done. Professional and on time. A really great experience. Outstanding.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us at Herb Chambers INFINITI of Westborough! We're delighted to hear that our team provided professional and timely service. We appreciate the kind words and look forward to serving you again in the future!
The dealership was exceptional.
The dealership was exceptional. I had a sales rep: Sami by name. He is a Star. Extremely helpful and knowledgeable.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Stephenlegal, we're delighted to hear that Sami provided you with exceptional service at Herb Chambers INFINITI of Westborough. Thank you for the wonderful feedback!
Sami was a very helpful sales person.
Sami was a very helpful sales person. He was very professional who gave us real assurances that allayed our fears. I would recommend him any day to new clients. Good job Sami
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with Sami at Herb Chambers INFINITI of Westborough! We're delighted to hear that he provided professional and reassuring service. We appreciate the recommendation and look forward to assisting more clients in the future!
I have been using the Infiniti of Westborough Dealership
I have been using the Infiniti of Westborough Dealership for the last couple of years. I can’t say enough good things about them. Ferdy Franco has been my assigned Service Manager since day 1 and I am truly grateful and happy to have him working with me on my vehicles. He is a stand up guy that is always polite, knowledgeable and happy to see me when I come in. He greets me at my door, and will then confirm why I am in for service and ask if I have any other concerns. As he walks me to the waiting area, lets me know that I will receive a text and calls about my service and when it’s done. My last visit was for my back breaks. The service technician takes a video as he walks through my car providing the detail he is seeing for both front and back and lets me know what is needed and recommended. At which point I am able to discuss the price with Ferdy. Once the service is done, I receive a text with the completed information and either Ferdy will get me in the waiting room, or call me if he knows I’ve left the dealership. If I need a loaner, which I did this last time, they provide new, clean, full of gas vehicle that makes me very thankful I am a customer at their dealership. They always wash my vehicle and make it feel like it’s brand new again. I’ve never had anything but wonderful care at this dealership where I know that when I leave, I’m not only happy, but I feel safe in my vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sarah, thank you for sharing your positive feedback about Ferdy and the team here at Herb Chambers INFINITI of Westborough! We're delighted to know that our service consistently meets your expectations. Your satisfaction and safety are our top priorities, and we look forward to continuing to serve you in the future!
Met with Sami in regards to vehicle purchase.
Met with Sami in regards to vehicle purchase. Sami was helpful, trustworthy and went above and beyond for us! Highly recommend to anyone looking to purchase a vehicle! The dealership was spotless clean, and all staff helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the glowing review! We're delighted to hear that Sami and our team at Herb Chambers INFINITI of Westborough provided such a positive experience. We appreciate your recommendation and hope to see you again in the future!
Sami was very pleasant to work with.
Sami was very pleasant to work with. He did a very nice job getting me the best deal and my overall experience was perfect.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that Sami provided you with a perfect experience at Herb Chambers INFINITI of Westborough. Thank you for sharing your positive feedback, and enjoy your new vehicle!
Great experience with both Sami and sales managers Kevin
Great experience with both Sami and sales managers Kevin and Max. They got us a great deal on a new car and walkthrough everything with us. Sami was a great person to work with, and he made sure all our needs met. We also appreciated Brunell for making the paper work very smooth. Highly recommends Sami and the entire Infiniti team at Westborough!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us at Herb Chambers INFINITI of Westborough! We're delighted to hear that Sami, Kevin, Max, and Brunell provided excellent service and made the process smooth. We appreciate your recommendation and hope you're enjoying your new car!
We love Sami!
We love Sami! He is very honest, patient and knowledgeable! He made our car purchase very smooth and pleasant! We highly recommend Sami’s service!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the glowing review! We're delighted to hear that Sami provided such a smooth and pleasant car-buying experience at Herb Chambers INFINITI of Westborough. Your recommendation means a lot to us, and we appreciate your support!
I sent my wife in to purchase a new car.
I sent my wife in to purchase a new car. Sami was kind and respectful of wants for a new car. Sami was a great salesman.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Sami provided such a positive experience for your wife at Herb Chambers INFINITI of Westborough. Thank you for sharing this feedback!