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Vernon Auto Group

(6,736 reviews)
Visit Vernon Auto Group
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 8:00am–5:00pm
Tuesday 8:00am–6:00pm 8:00am–5:00pm
Wednesday 8:00am–6:00pm 8:00am–5:00pm
Thursday 8:00am–6:00pm 8:00am–5:00pm
Friday 8:00am–6:00pm 8:00am–5:00pm
Saturday 8:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 state dealer award
View 39 awards
2024 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (940) 227-4268 (940) 227-4268
Used (940) 227-4402 (940) 227-4402
Service (940) 227-4823 (940) 227-4823

Reviews

(6,736 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Vernon Auto Group from DealerRater.

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They have always taken excellent care of me.

They have always taken excellent care of me. I purchased a new 2011 GMC pickup 14 years ago from them and when I was ready for new Yukon in 2024 I immediately got in touch with Chris Dunson. He made sure I was taken excellent care of on both my purchases. They are the best!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi there, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you. Have a good day!

The dealership was phenomenal and Derek even more so!

The dealership was phenomenal and Derek even more so! He was quick, polite and super professional! Easiest transaction I’ve ever made when purchasing a vehicle. Great service!!! 100 stars!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi there, thank you for taking the time to let us know how we did. Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

Dealer response

Hi there, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

Had my oil changed at the Dodge House of Vernon

Had my oil changed at the Dodge House of Vernon Auto…super attentive people, facilities, and good service.

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  • Overall experience 4.0
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0 people out of 0 found this review helpful.
Dealer response

GG, thank you for taking the time to let us know how we did. Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

Chris Canales is absolutely awesome!

Chris Canales is absolutely awesome! He was professional, friendly, and had prompt & informative responses. I purchased a 2021 ford f150 on Friday 5/2. I chose to drive 3 hours to the dealership instead of having it delivered. Chris and the team stayed a little after closing to accommodate me. He greeted me with a big smile & hand shake when I arrived, and had the truck ready to go. I was in and out in under 30 minutes. Also shout out and thank you to Katelyn Zapata and sales manager Junior for help making the deal happen, the process was seamless. 10/10 across the board, would highly recommend. Thank you to you and your team.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi there, thank you for taking the time to let us know how we did. Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

service manager Jame Baker was top notch, he explained

service manager Jame Baker was top notch, he explained everything they did to my truck. Might want to consider giving him a raise. Very polite and knowledgeable.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Hello there, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

The service was preformed quickly and cleanly.

The service was preformed quickly and cleanly. I had another pickup serviced yesterday at another location and they spilled old oil out of the filter. The old oil dripped on the floor of my barn.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Hi there, it's experiences like yours that really keep us motivated! Please don't hesitate to reach out to us if there's anything more we can do!

Dealer response

Barnard, it's experiences like yours that really keep us motivated! Please don't hesitate to reach out to us if there's anything more we can do!

Super cat buying experience.

Super cat buying experience. Honest people that are kind and friendly to deal with. Start to finish was easy with no nonsense.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Debra, thank you so much for the positive review! We hope to see you soon!

Service was fast, employees accommodating.

Service was fast, employees accommodating. Facility was clean, waiting area and restroom were spotless! Perfect.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

It was the best buying car experience ever.

It was the best buying car experience ever. Adam was very helpful, very concise and without surprises. From the first contact to the following up after taking delivery is was great, highly recommend. Purchased a GMC SIERRA AT4.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi there, thank you for taking the time to let us know how we did. We hope you have a great day!

Excelente staff and Outstanding knowledge from the

Excelente staff and Outstanding knowledge from the salesman Steve Ybarra So happy with my purchase Definitely coming back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!