Reviews
Good purchased from them… I ordered my pick up and was
Good purchased from them… I ordered my pick up and was very pleased with it
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We really appreciate your positive review! We look forward to your next visit! Take care!
Fast and easy process.
Fast and easy process. Chris helped me through the whole process with ease. Car buying process made easy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Samantha, we are so pleased you enjoyed your visit to Vernon Ford! We look forward to your next visit! Take care!
This was the easiest purchase for a vehicle.
This was the easiest purchase for a vehicle. We were in and out in 30 minutes for financing. Then 30 minutes to learn about the vehicle. Definitely recommend this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tiffany, we are so pleased you enjoyed your visit to Vernon Ford! Please let us know if there is anything else we can do for you; we are more than happy to help!
I went in not sure if I really wanted my 2025 Equinox.
I went in not sure if I really wanted my 2025 Equinox. Chris and his team went above and beyond to make sure I left with it. Made the entire process so easy and made sure we understood everything. Even after the sale he still reaches out to check on us. I love my Equinox and so glad we decided to go there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Sarah, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
Very direct and simple with no hassle on the time making
Very direct and simple with no hassle on the time making appraisal on the trade in and determining a difference price. Very professional and they valued our time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We really appreciate your positive review! We hope to see you soon!
Chris & his team were amazing.
Chris & his team were amazing. Very thorough and courteous. Best dealership I have ever worked with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you; we appreciate your feedback! We hope to see you soon!
We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!
Chris was great!
Chris was great! Very knowledgeable and polite. It was my first new vehicle purchase and he made it very easy and overall a good experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Vernon Chrysler Dodge Jeep Ram! We hope you have a great day!
We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!
It was a great car buying experience.
It was a great car buying experience. Everybody there was very nice and not pushy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dolores, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!
I purchased a 2025 Chevy Equinox from Vernon Chevrolet
I purchased a 2025 Chevy Equinox from Vernon Chevrolet (part of Vernon Auto Group) in October of 2024. By January, it already had a transmission fluid leak. The service department diagnosed this leak on Jan. 17 and has done nothing to fix this problem ever since. Every time I contacted them, I was told "tomorrow" that GM Roadside Assistance would send me a loaner and pick up my vehicle for repairs. Tomorrow never came despite waiting all day at the house for this promise to be fulfilled. I contacted GM Customer Service on Jan. 31 and they called me today and said that they still haven't had a response to an email that they sent to this dealership. I informed them that I got tired of waiting for Vernon Chevrolet to fix this factory defect, so I took my car to a different dealership and traded it in. Very disappointed with the lack of response from Vernon Chevrolet and I'm glad that I no longer need to deal with this dealership!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Steve, Thank you for taking the time to leave us feedback about your experience with us. Our General Manager, Chris Dunson, would really like to speak with you more regarding this matter. Please reach out to him directly at 940-225-2605. We look forward to hearing from you.
The best dealership in Texas bar none, and especially our
The best dealership in Texas bar none, and especially our sales guy Derek the best
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to let us know how we did. We hope you have a great day!