Reviews
Needed a new truck fast and they made it happen
I needed to trade in my old truck for a newer one with more room. Found the truck I wanted at Vernon, called them and got ahold of Derek, and within 48 hours I brought the truck home. No hassle
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the awesome review!! It was a pleasure having the opportunity to do business with you.
Very nice place with helpful staff.
The staff is very helpful and nice. I didn't have to wait very long for help. The salesperson was very knowledgeable and took car of us.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us! We greatly appreciate it! Lets us know if we can help anytime!
Best experience buying a vehicle
We bought a truck from Vernon Auto Group. We got what we wanted for a decent price including our trade. No pressure situation. Would very highly recommend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us! We greatly appreciate it! Lets us know if we can help anytime!
Great Service!
Kyle was a great help in locating the vehicle I was looking for! No hassle at all, just easy and no pressure! I will be recommending him to all my friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the awesome review!! It was a pleasure having the opportunity to do business with you.
John Franco was great. He followed all of our concerns.
Bev an I have purchased seven vehicles on ebay and we think that the 2015 Chrysler Town & Country van from Vernon Auto Group is the best vehicle we have purchased. John and his associates at Vernon Auto Group were all very helpful to us. Beverly and Michael Mosscrop
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us! We greatly appreciate it! Lets us know if we can help anytime!
Car buying at VAG
From Derek through Miguel my car buying experience at Vernon Auto Group was outstanding! Professional, courteous, and respectful throughout. I did not meet the individuals in financing, but I was very pleased with their timelines and results. Will definitely be back!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us! We greatly appreciate it! Lets us know if we can help anytime!
Proverbial Auto Salesman
We recently had a claim on their "Lifetime Warranty" and the service department did everything they could to derail our claim, covering nothing. When we asked to meet with their team and discuss the problem they refused. Just what you have been taught to expect from an auto dealership.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Our service department has filed the claim accordingly, we are sorry to hear you are unhappy with us due to the warranty company denying your claim.
We would highly recommend this dealership.
Kyle worked with us for as long as it took to find the vehicle we wanted. The pickup price was the lowest we found in Texas, New Mexico and Colorado. Miquel was very efficient setting up the financing and vehicle registration.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the awesome review!! It was a pleasure having the opportunity to do business with you.
Awesome
Brandon was totally amazing and he got the deal done no fuss. He and the dealership were easy and wonderful to deal with and they made buying my new vehicle a wonderful experience. Will be getting my next vehicle from them for sure!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the awesome review!! It was a pleasure having the opportunity to do business with you.
Great
Everything went smooth. There was not a lot of hassle over the prices. Morgan did everything he said. I would recommend to everyone because of experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the awesome review!! It was a pleasure having the opportunity to do business with you.