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Vernon Auto Group

(6,750 reviews)
Visit Vernon Auto Group
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 8:00am–5:00pm
Tuesday 8:00am–6:00pm 8:00am–5:00pm
Wednesday 8:00am–6:00pm 8:00am–5:00pm
Thursday 8:00am–6:00pm 8:00am–5:00pm
Friday 8:00am–6:00pm 8:00am–5:00pm
Saturday 8:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 state dealer award
View 39 awards
2024 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (940) 227-4268 (940) 227-4268
Used (940) 227-4402 (940) 227-4402
Service (940) 227-4823 (940) 227-4823

Reviews

(6,750 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Vernon Auto Group from DealerRater.

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Awesome experience getting Lexus HS250

Got a used Lexus HS250 from Vernon Auto group and the experience was good due to some delay in the process they offered discount delivery of the vehicle to Austin

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the awesome review!! It was a pleasure having the opportunity to do business with you.

Great experience

Great experience purchasing a pre owned vehicle and the salesperson Rodney Haston was a great salesman getting me what I needed in no time. In and out very fast and prompt. I would definitely recommend Vernon Auto Group to anyone in the future that wants to purchase a pre-owned or new vehicle and ask for Rodney Haston he is a great salesman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We greatly appreciate it! Lets us know if we can help anytime!

Great Service

The service at Vernon Auto Group was very good and very professional WILL buy from them again! I look forward to going back Hayden Caldwell was very helpful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the awesome review!! It was a pleasure having the opportunity to do business with you.

Amazing customer service.

This dealership is on there game. It was one of the best experience ive had. Very friendly staff. Quick i didnt feel like i was there forever. I would recommend this dealership any day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the awesome review!! It was a pleasure having the opportunity to do business with you.

Vernon Auto Group

Wow! What an amazing group of people. Buying a vehicle from them is a truly unique experience. I cannot say enough good things about the people that work there. They are interested in providing excellent customer service, they are friendly and easy to talk to.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We greatly appreciate it! Lets us know if we can help anytime!

Car buying made easy

Vernon Auto group by far has the best price and the best customer service in Texas. Kyle Echols made the process easy and painless. I told him what I wanted and he got it put together for a price no one else could bet. Will definitely be a return customer for all my car buying needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the awesome review!! It was a pleasure having the opportunity to do business with you.

great and friendly service . I will come back for future buy

I guess I should say best long distance trade . I bought the truck from Vernon auto group and they delivered that truck to my house in prosper Tx . again they are the best . thank you again and I will come back again to buy more vehicle from you .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We greatly appreciate it! Lets us know if we can help anytime!

Great people very clean and well organized.

The experience was great Steve Ybarra was quick to help us with what we were looking for. Such as, helped us find a vehicle within our price range and helped us find vehicles with certain specs we were looking for. The only problem I have with the dealership as a whole is the fact that the vehicles do not have prices on them. I could see how it could be problematic for other customers. Also the inventory is so crowded I understand that when business is up the lot is going to be more crowded. Perhaps purchasing a additional lot somewhere close would fix the issue. When people come to visit and are just looking to browse and not purchase that day, it is very nerve racking to have to drive in such a confined space. The salesman was very eager to help us though and really helped us find exactly what we were looking for which made the experience much easier. I would recommend anyone who goes to Vernon Auto Group ask for Steve.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the awesome review!! It was a pleasure having the opportunity to do business with you.

Most Excellent!!!

By far the best purchase I've made in years. Excellent group of employees at Vernon auto, my five star rating was based on how much contact I had with my dealer and it was GREAT. Also I believe Brandon Mitchell gave me the best deal possible, I was very satisfied with his attitude an ability to help me. Thank y'all, Matt C

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review for our dealership! We appreciate your business. Let us know if we can assist you with anything.

Satisfied customer

We have bought several vehicles in the past but this was the best experience by far. They give me he bottom dollar price the first time. Took my information over the phone and delivered my new vehicle the next day. My salesman and all the staff there was very professional and easy to work with. At my local dealership I would have to stay there for hours and hassle them over the price. I will only buy from this dealership on the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We greatly appreciate it! Lets us know if we can help anytime!