Reviews
OSM dealership
I looked online, and have my vehicle delivered to me the very next day!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the awesome review!! It was a pleasure having the opportunity to do business with you.
New truck purchase
Contacted Steve via email about a truck I was interested in and he was very accommodating since I was 2 hours away. Gave me a trade in value form to complete, sent me details on the truck I wanted, and didn't bother me with repetitive calls when I told him I would call him back, which Is a deal breaker for me. He was aware of my decision making style and was there to help along the way. They brought the truck to me for a fair price and I bought this truck and traded in mine without leaving my property. That's a "wow experience" in my opinion. Don't waste gas driving all over and looking at trucks. Just call him and let him do the work for you. I'll be buying another vehicle from them soon, and remember I'm 2 hours away.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great response to our dealership! We appreciate your business. Let us know if we can assist you with anything.
SATISFIED CUSTOMER
VERY IMPRESED WITH KYLE FOR HIS HELP IN THE WAY HE TOOK CARE OF US,IT WAS A PLEASURE TO HAVE HIM TO WAIT ON US.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the awesome review!! It was a pleasure having the opportunity to do business with you.
Great Customer Service
I have my vehicle delivered, and its exactly what the descriptions on the website says. And the pictures were what the vehicle was. I LOVE MY NEW SUV! Defiantly would recommend this dealership. Kyle was my salesman and he was great!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the awesome review!! It was a pleasure having the opportunity to do business with you.
Great experience.
After doing most of the sale by phone and online we changed directions on the choice. We still were done within a couple of hours. Richard Floyd was great. He was very helpful and made everything work without the normal dealership pressure
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the awesome review!! It was a pleasure having the opportunity to do business with you.
Best experience ever at a dealership
Great service and great employees above and beyond and dealership the be ever worked with Mr. Floyd stayed behind sober two hours to make the sale so I could drive home that night. Professional very professional!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great response to our dealership! We appreciate your business. Let us know if we can assist you with anything.
Great online experience
We ordered a new truck without every traveling to Texas. JR made it a great experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the great response to our dealership! We appreciate your business. Let us know if we can assist you with anything.
Amazing online experience!
Vernon Auto Group, and especially JR were incredible! They helped me order a truck in Texas while I was in Nevada. They were professional and made it very easy. They followed up to check on us which was greatly appreciated.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us! We greatly appreciate it! Lets us know if we can help anytime!
Very friendly and professional
Their response was very prompt and friendly. They went above and beyond to work with me, and I really felt like they made an effort to earn my business and went about it in a very professional manner. Steve is an absolute rock star! Thanks for a great experience!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the awesome review!! It was a pleasure having the opportunity to do business with you.
Pleased Customer!
The purchase of my Chevrolet was seamless. Morgan Chavez handled everything, and did everything he said he would. He kept me up to date on the process as well. I will be back to purchase more vehicles here!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your experience with us! We greatly appreciate it! Lets us know if we can help anytime!