Reviews
Write a reviewHappy Customer
very happy with my service, my vechile was checked one day in a very timely manner and part was ordered, had a call back the next morning saying part was in, car was fixed that afternoon I worked with Kori Havens, and I will gladly let her handle any future needs, very kind and curteous.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the business
Silsbee Ford: The best in sales and service
I have been doing business with Silsbee Ford for approximately 10 years and have, as always, been completely satisfied with the "serviced after the sale" that Silsbee Ford provides. I have purchased three vehicles over the years, from Silsbee Ford and have always been completely satisfied. Their cheerful and professional attitudes always make a customer look forward to their next visit.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much for the wonderful comments of the team here at Silsbee Ford. We greatly appreciate your business, and thank you again for the review!
My experience
I am totally sold on the service department of Silsbee Ford. Wendy is the Lady I deal with most of the time and she too is awesome. I highly recommend the service Dept. to all my friends and family. Because of this the next vehicle I purchase will be between Silsbee Ford and Silsbee Toyota.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much for your feedback. If you ever need any help, please give us a call!
Purchase of two new tires
Staff very professional and friendly. We purchased two new tires; and asked to keep the good one. Only problem was that we did not get the tire we asked to keep. We got the bad one instead. We did not complain; the staff was very busy and the man who gave us the tire was from the tire department in the back.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks
Great car buying experience start to finish!
Had a wonderful experience with the entire process with working with Silsbee Ford. All the staff is very friendly and helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for you business
Great service
Not interested in leaving 50 characters or more...so this is it...Great service
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Walter, thank you for sharing your recent experience at Silsbee Ford. Happy motoring!
Great Service
All was great, will do buisness again. No problem with anything at all.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much for your feedback. The staff at Silsbee Ford always strives to provide personable and excellent customer service. We greatly appreciate your business and thank you again for the review!
Great Service,Clean Facility, Friendly Personnel
My experience with Silsbee Ford has been great with service & quality of work. Wendy Gravis must be commended for excellent advice, guidance of service my truck needs & at correct mileage plus her service in setting my service schedule. Thanks Arthur Simmons
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks
Great service
Very helpful and professional. Answered all of my questions and did what they said they would do.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy that we were able to provide a professional, courteous, and engaging experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Silsbee Ford is awesome!
I always get great service at Silsbee Ford. They go out of their way to make sure my car is fixed right the first time, and at a reasonable price.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase