Skip to main content

Reviews

(251 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Short wait time for service. Nice waiting area with...

Short wait time for service. Nice waiting area with available snacks & beverages. Also have a very friendly employees. I enjoy having my vehicle serviced here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I thought the service was superior. Calls to keep me...

I thought the service was superior. Calls to keep me informed, reminders, and a follow up. The staff was so polite. My first visit was super!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Auto man

Greg was extremely helpful during my buying process. Very straight forward during the beginning of my search; after I made up my mind to buy, he was great; I had to purchase from another state and have my wife pick up the vehicle and pay for it. Definitely will use again when the time comes around for another vehicle. Thanks again guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Work!

Great customer service and quality work. I appreciate the follow up call after the work was performed. I recommend Carl Hogan Toyota service dept. In Columbus.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Ms. Santana is very customer friendly Will be looking...

Ms. Santana is very customer friendly Will be looking forward to working with her in the future on our next purchase Thank you Santana for making the sale

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great service from Nikki!! Very friendly and helpful in...

Great service from Nikki!! Very friendly and helpful in explaining my cars problem. She’s a keeper who always had a big smile Every time I was there😊

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very courteous and helpful people

Salesman did a good job of explaining the exterior and interior of the highlander.He also answered our questions and if he didn’t know the answer he found someone who did.The individual handling the loan was very knowledgeable and answered our questions.Most of all everyone treated us with the utmost respect

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very prompt and thorough

Every person is very helpful, not just your sales person. They all want to help you and make you feel comfortable. Very Best deals around

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great

The only Dealer to buy automobiles car trucks suv give the right price the first time no haggling pricking game easy to do finance thanks Carl Hogan Toyota

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Maintenance performance

Brought my 2001 Tacoma in for an oil change and the took care of it immediately. Their vehicles check also revealed valve cover leak which will be taken care of. The do take care of their customers

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.