Skip to main content

Reviews

(252 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Took car in to have low tire light checked. Left rear...

Took car in to have low tire light checked. Left rear tire kept losing air. They found a screw in the tire and repaired it rather quickly. Gave me my military discount as well. Thank u

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Always great service. People are always professional....

Always great service. People are always professional. Best experience I have ever had with a dealer. I will never purchase another vehicle with anyone else. Would highly recommend service department.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The Dealership was very clean. The Representatives were...

The Dealership was very clean. The Representatives were helpful and friendly. Service complete and in timely manner. Nicki was very professional but friendly. She Is very good at her job

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Toyota water on floor on driver side could not exp

Very helpful. Water on floor on driver side. Source? But they tried diligently. Cost kinda much but hopefully whatever caused it is cured. Nice help too

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

If you are looking for great service after the sale, then...

If you are looking for great service after the sale, then go to Carl Hogan Toyota in Columbus Ms. They care about their customers and your vehicle. A place where trust and loyalty matters. Thank you Nikki in the service department for giving me great customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

great quick service

Brought my car in for the six month service check, and it was quick and all the staff was incredibly friendly. The scheduling process was also easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Very friendly and fast service! Makes it so easy!was out...

Very friendly and fast service! Makes it so easy!was out of there before my appointment time started! My car is running just great! Plus I had a coupon.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Device was super. I love the staff especially John...

Device was super. I love the staff especially John Breckinridge. I was severely disappointed in Toyota. The heater box for cab went out at 28,000 miles. I know my truck is six years old but it has to be defective. $2400 is a lot to pay for a defective part. I love Carl Hogan and they are great people

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Service writer was all business. She made little effort...

Service writer was all business. She made little effort to be personable. Service was handled efficiently. I will return for future service. Thank you for thre opportunity to respond.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Happy in Starkville

Just bought a 1 year old Toyota highlander from Robert J. Pretty sweet deal. Folks in show room tripping over one another to assist. Got financing, too. Rememeber to ask for Robert. (Others probably OK, too).

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No