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EchoPark Automotive Dallas

(5,540 reviews)
Visit EchoPark Automotive Dallas
Sales hours: 9:00am to 8:00pm
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday Closed
2015 state dealer award
View 12 awards
2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(888) 853-3206 (888) 853-3206

Reviews

(5,540 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of EchoPark Automotive Dallas from DealerRater.

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Mark J was very helpful, friendly, and made the process

Mark J was very helpful, friendly, and made the process quick and easy. Thank you so much!

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Thank you for taking the time to leave such a kind review! We're thrilled to hear that Mark provided excellent service and made your experience with us quick and easy. We appreciate your business and hope to see you again soon!

Kyle was professional and prompt!

Kyle was professional and prompt! He provided excellent service. He was helpful, friendly, knowledgeable, and engaging.

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Thank you for your kind words, we are thrilled to hear that our team member Kyle provided you with excellent service! We strive to always be helpful, friendly, and knowledgeable to ensure our customers have a positive experience. Thank you for choosing our business.

Consumer response

I want to give a huge shout out to Logan also. Logan went above and beyond for us. He stayed late and even set us up to work with Kyle when he had to leave due to a prior engagement. He tried to insure the process was as smooth as possible.

Kyle was great and made things go smoothly!

Kyle was great and made things go smoothly! He has great customer service and made us feel very wanted!

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  • Overall experience 5.0
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Dealer response

Thank you for your kind words! It was a pleasure serving you and I am glad to hear that you had a smooth experience with us. Our customers' satisfaction is our top priority and we aim to make everyone feel valued and appreciated. Thank you for choosing our business!

Mee was wonderful.

Mee was wonderful. I wish all sales people were like her. Personable, knowledgeable and she genuinely cared about what my wife was looking for. We had a great experience at Echo Park and we will return. Thank you

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  • Overall experience 5.0
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Dealer response

Thank you for sharing your positive experience with Mee at Echo Park! Our team takes pride in providing exceptional service and we're glad you were able to find what you were looking for. We can't wait to welcome you back for your next visit. Thank you for choosing Echo Park! 😊

This dealership is great.

This dealership is great. Way to go echo park. Thank you for helping my family member

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  • Overall experience 5.0
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Dealer response

Thank you for your kind words and for choosing us to help your family member. We're thrilled to know that we provided a great experience at Echo Park. It's our pleasure to continue serving you and your loved ones.

Absolutely loved this dealership!

Absolutely loved this dealership! They made trading in a vehicle so easy and they were so helpful with getting me the best rate! We will definitely be back in the future!

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  • Overall experience 5.0
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Dealer response

Thank you for your kind words and for choosing our dealership! We're thrilled to hear that you had a positive experience and we look forward to working with you again in the future. Happy driving! 🚘 #customerlove #happycustomers

Had a GREAT experience with Kyle.

Had a GREAT experience with Kyle. Super friendly and patient, stayed persistent with helping and finding us a great deal on the truck.

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  • Overall experience 5.0
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Dealer response

Thank you so much for the amazing review! We are thrilled to hear that Kyle provided you with top-notch service and helped you find the perfect truck at a great price. We strive to make every customer experience exceptional and it's always a pleasure to hear when we exceed expectations. Thank you for choosing our business!

I hate sitting in dealerships to purchase a vehicle but

I hate sitting in dealerships to purchase a vehicle but these 3 hours went by fast. Big shout out to Aaron Williams he did a great job has my salesman. The test drive process was cool and relaxing the salesman didn't go with me so I could test the car as if it was mines. The facility was comfortable the AC worked great. I went to a place before this place and it felt like a sweat shop. Kudos on working AC. My only complaint was I told them what lender I wanted to go with but I saw were multiple lenders pulled my credit. Even if they where looking for the best deal I had told them who I wanted to purchase through. Overall I will give Echo Park an A+.

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  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the stellar review, we're thrilled to hear that your experience with us was efficient and comfortable! We apologize for any confusion with lenders, but are glad that overall you felt taken care of. Here at Echo Park, we strive for customer satisfaction and are happy to have earned an A+ from you! #echopark #customersatisfaction

Christy helped me for the second time purchasing a car

Christy helped me for the second time purchasing a car and I have nothing but great appreciation of her patience, thorough understanding of the whole process and getting me the best value car with great customer care. I will recommend her to anyone.

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Dealer response

We are thrilled to hear about your positive experience with Christy! Her dedication to providing outstanding customer care and finding the best value car for you is what sets us apart. Thank you for recommending her to others, we truly appreciate it! #CustomerSatisfaction #GreatValue #TeamChristy

Mark provided exceptional service and made my BMW

Mark provided exceptional service and made my BMW purchase smooth, stress-free, and enjoyable from start to finish.

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  • Overall experience 5.0
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Dealer response

Thank you for your kind words! We are thrilled to hear that Mark provided exceptional service during your BMW purchase. Our goal is to make the process smooth, stress-free, and most importantly, enjoyable for our customers. Enjoy your new BMW! #CustomerSatisfaction #ExceptionalService #HappyCustomers