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EchoPark Automotive Dallas

(5,541 reviews)
Visit EchoPark Automotive Dallas
Sales hours: 9:00am to 8:00pm
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday Closed
2015 state dealer award
View 12 awards
2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(888) 853-3206 (888) 853-3206

Reviews

(5,541 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of EchoPark Automotive Dallas from DealerRater.

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Very easy and good selection.

Very easy and good selection. Not too much hassle. They are very efficient.They whole dealerships is well organized.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you so much for your positive review! We work hard to make our selection and process as easy and efficient as possible, and we're glad to hear it's paying off. Our team takes pride in keeping our dealership well-organized for our customers. Come back anytime!

She was very helpful and worked with us to get into my

She was very helpful and worked with us to get into my dream car. I loved working with her.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for your kind words! We are thrilled to hear that our team member was able to help you find your dream car. Our goal is always to provide excellent customer service and we are happy to know we achieved that with you. Enjoy your new ride!

The process took longer than we anticipated.

The process took longer than we anticipated. However, Kyle over exceeded our expectations. My Daughter got the car she wanted. Kyle was informative every step of the way. He made today’s car buying experience worth the wait. Thanks Kyle and the Echo Park Automotive team! We appreciate your hard work!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

The office is nice, my sales person was wonderful, and

The office is nice, my sales person was wonderful, and the purchase process was simple and easy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're thrilled that you had a positive experience with our sales team and found our office and purchase process to be easy. We appreciate your feedback and hope to see you again soon!

Jayson made buying a car for our son easy!

Jayson made buying a car for our son easy! Very helpful and professional. Highly recommend Jayson if you’re in the market for a used car at Echo Park

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your kind words! We're thrilled to hear that Jayson provided such great assistance in buying a car for your son. We appreciate your recommendation and look forward to serving you again in the future at Echo Park.

Cole really nice person and they help a lot.

Cole really nice person and they help a lot. They make all these processes so easy.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We are always here to make things easier for our customers. Your satisfaction is our top priority.

Exceptional Experience at EchoPark Automotive – A New

Exceptional Experience at EchoPark Automotive – A New Standard in Car Buying! I recently had the pleasure of purchasing a new vehicle from EchoPark Automotive, and I cannot overstate how impressed I was with every aspect of the process. From the moment I stepped onto the lot to the final handshake as I drove off in my stunning new car, the team at EchoPark exceeded all expectations and redefined what it means to have a stress-free, enjoyable car-buying experience. Friendly, Knowledgeable Staff The moment I arrived, I was greeted by [Sales Associate Name], whose warm demeanor and genuine enthusiasm immediately put me at ease. Unlike traditional dealerships, there was zero pressure—just a friendly conversation about my needs, preferences, and budget. [He/She/They] listened attentively, asked insightful questions, and expertly guided me through their impressive inventory. Their depth of knowledge about each vehicle’s features, performance, and technology was remarkable, answering every question with patience and clarity. Transparent & Hassle-Free Process What truly stood out was EchoPark’s commitment to transparency. The pricing was upfront, with no hidden fees or last-minute surprises. The finance team worked efficiently, explaining all options clearly and helping me secure a loan that fit my budget perfectly. There was no haggling, no gimmicks—just a straightforward, honest process that saved me both time and stress. Impeccable Selection & Quality EchoPark’s inventory of pre-owned and certified vehicles is top-notch. My new [Vehicle Make/Model] was in pristine condition, inside and out, and came with a detailed vehicle history report and a generous warranty. The team even took the time to walk me through every feature, from the infotainment system to safety technologies, ensuring I felt confident behind the wheel. Personalized Touch The little details made a big difference. Before leaving, the team presented me with a complimentary car wash kit and a follow-up promise to address any future concerns. It’s clear EchoPark values long-term relationships over quick sales. Final Thoughts If you’re dreading the car-buying process, EchoPark Automotive is the antidote. Their customer-first approach, transparent practices, and exceptional staff turn what’s often a chore into a delight. I left the dealership not just with a fantastic new car, but also with peace of mind and a newfound trust in the dealership experience. Highly recommend—five stars aren’t enough! Thank you, EchoPark, for making today unforgettable. I’ll be back for my next vehicle and sending all my friends your way! 🚗✨

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hi, thank you for sharing your exceptional experience with EchoPark Automotive! We are thrilled to hear that our team provided you with a stress-free and enjoyable car-buying experience. Our friendly and knowledgeable staff, transparent process, impeccable selection, and personalized touch are what sets us apart. We appreciate your recommendation and can't wait to welcome you back for your future vehicle needs. Happy driving! 🚗✨

I had a fantastic car-buying experience at EchoPark

I had a fantastic car-buying experience at EchoPark Automotive. The staff was friendly, knowledgeable, and the entire process was smooth and stress-free. They have a great selection of high-quality vehicles, and I got an outstanding deal. I highly recommend them.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We are thrilled to hear that you had a fantastic car-buying experience with us. Our team takes pride in providing exceptional customer service and high-quality vehicles at great prices. We appreciate your recommendation and hope you enjoy your new car!

I enjoyed working with Kyle W.

I enjoyed working with Kyle W. He’s made this process very easy for me .

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

"Thank you for your kind words! We're thrilled to hear that Kyle made your experience smooth and enjoyable. It's our goal to provide exceptional service to all of our customers. We appreciate your feedback and look forward to working with you again in the future!" #CustomerSatisfaction #TeamKyle

I worked with Mark Pedersen and he was very patient and

I worked with Mark Pedersen and he was very patient and worked to get me a good deal out the door. I appreciate how upfront my experience at EchoPark and recommend them for anyone wanting an easier car shopping experience.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for sharing your positive experience with Mark at EchoPark! We strive to make car shopping a stress-free and enjoyable process, and we're thrilled to hear that he was able to get you a great deal. We appreciate your recommendation and look forward to assisting you in the future.