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Rick Hendrick Chevrolet of Buford

(3,872 reviews)
Visit Rick Hendrick Chevrolet of Buford
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–10:30pm 7:00am–7:00pm
Saturday 9:00am–10:30pm 7:00am–5:00pm
Sunday 12:30pm–6:00pm Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2015 consumer dealer award
New (470) 798-9481 (470) 798-9481
Used (470) 798-9480 (470) 798-9480
Service (877) 520-0743 (877) 520-0743

Reviews

(3,872 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Hendrick Chevrolet of Buford from DealerRater.

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VERY satisfied

We had an appointment at 10:00 but we arrived at 9:30. They took us right away and we were out of there in a very reasonable time. Also received a free car wash. Very friendly and efficient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very pleased.

Very pleased with everyone we worked with. Everyone was super nice and worked with us until the deal was done. It was a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great service

Austin was great! He addressed all of my Equinox's needs. He communicated with me well to let me know when my vehicle would be ready.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Pretty little unicorn

Zeb helped us find what we now call our blue unicorn a used 2008 Chevy equinox sport. We fully expected to have to spend another 1k after we left the lot for repairs to our used car purchase. But Zeb helped us find reliable transportation. Worked with several managers and Jr all of whom helped us to get what I needed. Owned my NTM (new to me) 2wks and half and have driven it 2000 miles so far it has been great. Great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Enjoyed Brannon as a salesman

Was disappointed that after we made a deal we had to wait over 2 hours to sign paperwork. Other than that was good for us.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Taillight Cover Replacement

Great and quick service to replace my tailllight cover. I stopped on one day to have them look at what was needed. They were able to get the replacement by the next day and called and completed the work the next day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Taneika was AWESOME!!

Taneika was very down to earth, very knowledgeable and very patient. She made sure I got what I wanted as well as what I needed. Hassle free but supportive!! My next car will definitely come from Rick Hendrick of Buford!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Amazing service!

The service staff was so nice and helpful. The facilities were great while waiting, but I was in and out in less than an hour.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Very good

Your dealership very clean and nice! Very fast and nice people to work so I will be back down the road need to go over the truck a little more to see how things work!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Not impressed

They beat around the bush, I gave them what I could pay a month but they kept giving me payments that where way above what I told them. After 3 hours I was ready to walk when they all of a sudden could make the payment where it fit my budget.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.