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Gretna Auto Outlet

(534 reviews)
Visit Gretna Auto Outlet
Sales hours: 11:00am to 4:00pm
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–6:00pm
Sunday 11:00am–4:00pm
2023 consumer dealer award
View 6 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
(888) 902-1044 (888) 902-1044

Reviews

(534 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gretna Auto Outlet from DealerRater.

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They covered the wheel bearing that went out of the truck

They covered the wheel bearing that went out of the truck on my way home. Come to find out there are zero emergency brakes on the pick up while the wheel bearing was getting replaced and the salesman went radio silent. Highly recommend not dealing with Danny he is the definition of slimy car salesman.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I will certainly never buy another vehicle from these

I will certainly never buy another vehicle from these people again nothing but issues multiple calls to them an they had absolutely no desire to fix any of them they were full of excuses $60k for a vehicle an I could have bought a better vehicle out of the salvage yard !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I arrived a little early and meet Tyler he was super nice

I arrived a little early and meet Tyler he was super nice and very helpful, let me test drive the vehicle I loved it he had me in out within an hour. It was very great experience being my first time here!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Their salespeople were very helpful and kind.

Their salespeople were very helpful and kind. They let me ask tons of questions and sent me links to additional vehicles that met my criteria.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Buyer beware

Bought a car from these guys and three days later it is in the repair shop for a new all wheel drive unit. I contacted the dealer and asked if they would help and was told that I signed papers stating I purchased as is and that I was offered an extended warranty. Well extended warranties have a thirty day waiting period and if I would have paid the extra 3500 for the warranty I would be out that money as well. I have asked around and a lot of ( reputable) dealerships say they would make that right with me but Gretna auto said screw you to me so I spent 15000 for the car and another 2200 for the new all wheel drive

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 3.0
  • Quality of repair 1.0
  • Overall facilities 5.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
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Hands down the best dealership either one of us have

Hands down the best dealership either one of us have worked with. Very upfront with everything. Easy to talk to everyone we came in contact with. Very welcoming!! Definitely will be recommending this place to others and will be back again!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Bought a used vehicle and within 30 days had non stop

Bought a used vehicle and within 30 days had non stop repairs every two weeks, not covered under warranty’s; it seems like they serviced it before sale to get it on the lot, wiped codes and now all the same problems are coming back that previous owners traded it in for. If you spend as much as I did for a vehicle it shouldn’t have this many problems!! Would recommend you get a pre inspection done by a outside mechanic before purchasing. Will NOT go back again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Great to work with!

Great to work with!! Super easy and friendly. Will recommend 10/10. Great staff too.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Tyler was great to work with.

Tyler was great to work with. Easy buying experience and relaxed atmosphere. Glad I stopped in and found my new truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very friendly and easy to deal with no preasure.

Very friendly and easy to deal with no preasure.We got in and out in a reasonable time with a fair deal

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.