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Gretna Auto Outlet

(534 reviews)
Visit Gretna Auto Outlet
Sales hours: 11:00am to 4:00pm
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–6:00pm
Sunday 11:00am–4:00pm
2023 consumer dealer award
View 6 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
(888) 902-1044 (888) 902-1044

Reviews

(534 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gretna Auto Outlet from DealerRater.

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I traded in a 2014 Dodge Challenger, Great car great

I traded in a 2014 Dodge Challenger, Great car great engine very mechanically sound. And in return I purchased a 2017 Chevy Colorado. And within just a few days of driving it had transmission issues with shifting really hard. And the radio constantly surfing channels. And all the dealership wants to do is do a diagnostic test on the tranny and only spend $150 and do nothing about the radio sad to say I will never will be returning to this dealership and I hope my comment will deter other customers from buying here. And also Ruthie was my person who contacted me first to come into the dealership on a Sunday to meet me and greet me for the test drive. And instead she decided she did not want to come into work that day when we had an appointment. She relied on another sales person named Chad which did a really good job on selling the vehicle. But then Chad unfortunately has a huge memory loss when it comes to agreeing to fix the truck when it came down to it All of a sudden he had amnesia when we talked about it on the phone when he agreed to fix everything. They said customer satisfaction is their priority and want their customers to come back but that is not the truth Good luck to anybody who purchases a car here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I would highly suggest purchasing your next vehicle from

I would highly suggest purchasing your next vehicle from Gretna Auto. Very friendly and helpful staff as well as employees taking good care of the vehicles. The environment is also great with a place for kids to play while you work on your purchase. Ask for Ruthy when you are asked if your working with anyone! She is a great saleswoman without the feeling of being pressured into a purchase. I plan on purchasing another vehicle from here in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Working with Gretna Auto Outlet and Ruthie and Rey was

Working with Gretna Auto Outlet and Ruthie and Rey was easy. They gave us all the information up front, answered any questions we had, and made the decision to buy super easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Ruthy was so great to work with!

Ruthy was so great to work with! 10/10 services! Gretna auto had the exact vehicle I wanted with everything equipped.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Wonderful experience at Gretna Auto Outlet.

Wonderful experience at Gretna Auto Outlet. First time there. Chad greeted me outside and was very friendly and helpful. Definitely recommend this place!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

For one thing they add something called permanent plate

For one thing they add something called permanent plate when all that does is take care of paint on your vehicle which they charge 1000.00 dollars for...and that is where my my money went when I wanted to put on my car!!!. They are ice people but treat customers like you would your family and stop taking advantage of us old people!!! They added another 6000.00 on my car..xxxxxxxx!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Recibimos un excelente trato para adquirir una nueva

Recibimos un excelente trato para adquirir una nueva camioneta gran calidad en sus vehículos lo recomiendo

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Gretna auto has a large inventory of cars.

Gretna auto has a large inventory of cars. Most vehicles are from auction so I would recommend having a mechanic look at the car prior to buying. They were easy to negotiate with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Everyone here has a wonderful attitude and is extremely

Everyone here has a wonderful attitude and is extremely helpful. Definitely will recommend to others who are looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Ruthie is a very nice and beautiful sales lady.

Ruthie is a very nice and beautiful sales lady..she was very funny and helpful..she did a very good job getting me into my Kia Sorento.. I recommend her to anybody... Thank you Ruthie

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.