Skip to main content

JT Auto Group

(428 reviews)
Visit JT Auto Group
Sales hours: 9:00am to 8:00pm
Service hours: 9:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 9:00am–5:00pm
Tuesday 9:00am–8:00pm 9:00am–5:00pm
Wednesday 9:00am–8:00pm 9:00am–5:00pm
Thursday 9:00am–8:00pm 9:00am–5:00pm
Friday 9:00am–8:00pm 9:00am–5:00pm
Saturday 9:00am–8:00pm 9:00am–5:00pm
Sunday 11:00am–5:00pm Closed
2020 consumer dealer award
View 3 awards
2020 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award
(866) 455-1157 (866) 455-1157

Reviews

(428 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of JT Auto Group from DealerRater.

Want to share your experience with this dealership?

Write a review

Friendly, pleasant experience

Was able to get a better vehicle than I thought I would thanks to the fair pricing. Easy to work with, friendly environment with no pressure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Mr. Miles

Was an outstanding buying experience and would recommend this place to anybody who asked! The staff was knowledgeable and helpful the entire time I was there.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Went for average car got top of the line car.

When searching the internet for a new car i could use for work i came across JT automart in Sanford NC, a certified USAA dealer. They had a Honda Civic si cheaper then what i could find anywhere else within 150 miles. I called JT auto and set up an appt. When i arrived at the lot there was so many nice cars to choose from. A sales person named James showed me at least 4 different cars because now it was hard just settling for the Civic (which was nice by the way) with so many options in the same price range. James showed me 4 different cars and was patient and professional the whole time even letting me test drive what i wanted to test drive. It took me about 2 hours to finally decide on a much better car than i anticipated! And James did not mind at all! Cool because i'm a bit picky! The Lexus i choose was in my price range with only one previous owner and in pristine condition with a CarFax report. While i went back home to get a spare driver it was cleaned and ready for pick up by the time i returned within a couple of hours. I've been driving my car for a week and i have ZERO complaints! i really got an excellent deal! Terry M.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

AAA+++++++++ Dealership and Staff!!

I went to test drive a vehicle I seen, I ended up buying a different vehicle thanks to the Impressive Sales Guy Chris and the entire Sales Staff!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

Great staff to help u get a car

everyone at jt auto mart is friendly a great staff and they do there best to get you in the car you can afford and I be going there again later

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great place to buy

I stopped to look for a pickup and Tim met me. He was able to answer all questions and showed me a F-250. After driving and looking it over we negotiated just a little and I think I got a good price, overall experience was excellent and no pressure sales

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

2002 Ford Mustang

Excellent service, great communications, and outstanding customer service. I truly enjoyed my visit and enjoying my Mustang. Thank you everyone and the Pizza was good. It was great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The BEST PLACE !!!!!!!!!!!!!!

I was looking for car that was worth the money we had to pay for it ,and we got more than what we expected, not only did they have so many to choose from they offer car fax that is something hardly you see with a used car lot. Also all the staff are so nice and friendly. Our salesman James was very nice and upfront with everything. They are the best place to get a car from, We will be buying a 2nd car from them later on. I have already told everyone that I know where this place is and to buy from them! If you buy from them you will be so happy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Great Service And Great Salesman

This was the first time I bought a car in 6 years and JT auto sales made me feel very comfortable i told them my credit issues and he told me he would almost guarantee me a good vehicle and a good price so ask for billy he is awsome salesman i would rate them overall A+ im so happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for taking the time to do this review. I am glad that Billy was able to handle your car buying needs

Great Salesman Great Dealership

i was impressed with the customer service. Billy chaplin was our sales person, He was awesome. He listened to what we were looking for, and found the perfect deal for us. i would come back and would send my friends here without worrying about someone taking advantage of them. thankyou for all youve done for us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you