[{"id":518230,"personPtyId":42168833,"firstName":"Christie","lastName":"Marte","titleText":"BDC Manager/Director","emailTxt":"christiem.jtautogroup@gmail.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":59,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/43527/employees/5c5944935b0d.jpg","drDealerId":43527,"dealerEmpStartDtUtc":"1522540800","industryStartDtUtc":"1522540800","certifiedEmployee":true,"deptDscrp":"Internet"},{"id":354660,"personPtyId":34930274,"firstName":"Devin","lastName":"Wicker","titleText":"General Manager","shortBioText":"Born and raised here in North Carolina and love what I do. I've been with JT Automart since 2010 and we have been growing ever since. I'm here to help you in anyway possible to get you riding in a new car today, so come see me and my sales staff and let us help you ride away!","emailTxt":"Devin@jtautomart.com","combinedEmpAvgRatingNbr":4.2,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":61,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/43527/employees/4041462761ef.jpg","drDealerId":43527,"dealerEmpStartDtUtc":"1272672000","industryStartDtUtc":"1272672000","certifiedEmployee":true,"deptDscrp":"Management"},{"id":638736,"firstName":"Tara","lastName":"Nagy","titleText":"BDC Representative","emailTxt":"tara.jtautogroup@gmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/43527/employees/97a1c59ced1c.jpg","drDealerId":43527,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":463992,"personPtyId":35279084,"firstName":"Brandi","lastName":"Sanderson","titleText":"Admin Asst.","shortBioText":"Hi my name is Brandi. I have been a customer service rep here at JT Automart for about 2 years but have 14 years of experience in customer service. I strive to make each and every one of my customers happy and satisfied. I look forward to working with you and helping you get into a car that fits you best.","emailTxt":"brandi.jtautomart@gmail.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":16,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/43527/employees/1a5ea829a802.jpg","drDealerId":43527,"dealerEmpStartDtUtc":"1472688000","industryStartDtUtc":"1472688000","certifiedEmployee":false,"deptDscrp":"Internet"},{"id":464223,"personPtyId":35401173,"firstName":"Kim","lastName":"Riddick","titleText":"Finance Administrator","shortBioText":"I enjoy helping each of JT Auto Mart's customers achieve their goal of purchasing a \"New to Me\" vehicle of their choice. Yes, the financial process may be hectic, however we strive to see each customer approved through our 30+ lenders and institutions. I look forward to helping you.","emailTxt":"finance@jtautomart.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":27,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/43527/employees/75bc404d485a.jpg","drDealerId":43527,"dealerEmpStartDtUtc":"1430438400","industryStartDtUtc":"1430438400","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":251765,"personPtyId":35045721,"firstName":"jack","lastName":"abutaha","titleText":"MGR","emailTxt":"jack@jtautomart.com","combinedEmpAvgRatingNbr":4.4,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/43527/employees/1b41909e3384.jpg","drDealerId":43527,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":305400,"personPtyId":35046577,"firstName":"Charles","lastName":"Ragan","titleText":"Sales Rep.","shortBioText":"I am a person who takes pride in listening to my customers. They tell me what they want I listen and take pride in fulfilling my customers needs. So if you are looking for a Automobile Consultant who would rather supply you needs rather than hear himself talk... come see me, Charles!","emailTxt":"ragchaz55@gmail.com","combinedEmpAvgRatingNbr":4.2,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":14,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/43527/employees/81f8ca913071.jpg","drDealerId":43527,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":650155,"firstName":"Robin","lastName":"Emmons","titleText":"Sales Rep","shortBioText":"","emailTxt":"robin.jtautogroup@gmail.com","combinedRecentReviewCnt":2,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/43527/employees/bb37118f9a60.jpg","drDealerId":43527,"dealerEmpStartDtUtc":"1593561600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":638738,"firstName":"Samantha","lastName":"Thomas","titleText":"BDC Representative","emailTxt":"samantha.jtautogroup@gmail.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/43527/employees/8d9717152300.jpg","drDealerId":43527,"dealerEmpStartDtUtc":"1583020800","industryStartDtUtc":"1583020800","certifiedEmployee":false,"deptDscrp":"Internet"},{"id":649084,"firstName":"Greysi","lastName":"Aleman","titleText":"BDC Representative","shortBioText":"","emailTxt":"greysi.jtautogroup@gmail.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/43527/employees/ce77647ea315.jpg","drDealerId":43527,"dealerEmpStartDtUtc":"1525132800","industryStartDtUtc":"1577836800","certifiedEmployee":false,"deptDscrp":"Internet"},{"id":651734,"firstName":"Joe","lastName":"Patton","titleText":"Sales Representative","emailTxt":"joe.patton.tazautogroup@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":43527,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":652381,"firstName":"Victor","lastName":"Ingram","titleText":"Sales Representative","shortBioText":"Hello my name is Victor R Ingram. I am loving caring salesman that works for the customers. My goal is to help each and everyone get in the car of there choice. I work hard and my customers always leave with a Smile on there face.\r\n-Faith Is all we have when there is nothing or anyone else there","emailTxt":"victoringram.jtauto@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/43527/employees/9ef2277dcfde.jpg","drDealerId":43527,"dealerEmpStartDtUtc":"1593561600","industryStartDtUtc":"1593561600","certifiedEmployee":false,"deptDscrp":"Sales"}]

JT Auto Group

4.4 out of 5 4.4
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 8:30 AM - 5:00 PM

JT Auto Group Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

12:00 PM - 5:00 PM

Service

Monday

8:30 AM - 5:00 PM

Tuesday

8:30 AM - 5:00 PM

Wednesday

8:30 AM - 5:00 PM

Thursday

8:30 AM - 5:00 PM

Friday

8:30 AM - 5:00 PM

Saturday

8:30 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since May 2009

JT Automart is an independently owned and operated automotive dealership specializing in pre-owned vehicles. We have been in business since 2004 building a positive reputation, currently holding an A+ rating with BBB. Our top priority is to build lasting relationships with our customers. It is our wish at JT Automart to make your next vehicle purchase an experience that you will want to share with family and friends.

...



We have built our business on loyal repeat customers and word of mouth referrals making us one of the top sellers in the area.

""NICE CARS AT UNBEATABLE PRICES"!!!!!!!!"

Sell & Trade

Sell or Trade-in Your Car for Cash
Dealers are constantly looking for used inventory. Request an appraisal to find the cash or trade-in value of your car.
Request an Appraisal

Reviews

4.4 out of 5 4.4
373 lifetime reviews. Includes reviews of JT Auto Group from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    July 21, 2020

    My recent experience at JT Auto Mart was a good one. Robin Emmons took care to see that all of my questions were answered immediately. It was great to... leave in a Toyota Corolla.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at¿¿JT Auto Group.¿¿We wish you safe travels in yo...ur new vehicle and look forward to seeing you again soon!¿¿Respectfully,JT Auto Group3132 Jefferson Davis HighwaySanford, NC 27332(888) 272-1692


    Worked with:
    Devin Wicker

    General Manager

    (4.2) 61 reviews

    Robin Emmons

    Sales Rep

    NOT RATED

  • 5.0 out of 5
    July 19, 2020

    10 or less really seemed to care about my auto and financial needs and made sure I got the car I needed. I am grateful.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Kim Riddick

    Finance Administrator

    (4.7) 27 reviews

  • July 24, 2016

    Jason our sales guy was AWESOME.!!!! HE made our car buying process easy. I would recommend buying from JT Auto Mart.

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hey Lakicha we are so happy we could help you out and we thank you for giving us a 5 star rating. We hope that when you are looking for a used automo...bile you will come back to JT Automart. Please tell your friends about us and again thank you for your business.

  • 5.0 out of 5
    July 18, 2020

    Pleasant and well informed. Helped me to drive away happy in an hour after O did test drive. Thanks to Kim for all her help

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Kim Riddick

    Finance Administrator

    (4.7) 27 reviews

  • 5.0 out of 5
    July 14, 2020

    The salesperson was very friendly and able to help with all the questions. Very professional and dedicated to the customer. I will definitely come back... in the future. Thank you

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hearing that you had an amazing experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing JT Auto ...Group, we wish you many happy miles in your new vehicle. We look forward to serving you for many years to come!Respectfully,JT Auto Group3132 Jefferson Davis HighwaySanford, NC 27332(888) 272-1692


    Worked with:
    Robin Emmons

    Sales Rep

    NOT RATED

    Greysi Aleman

    BDC Representative

    NOT RATED

  • 1.0 out of 5
    July 14, 2020

    PLEASE STAY AS FAR AWAY AS YOU CAN!!!! if i could leave a negative review I would. I should have followed my gut when I was communicating with this dealership... and go to another dealer......I purchased a 2017 Chevy Colorado that I didn't have checked out like I knew I should have so I truly blame myself for falling pray to this awful dealership and their hazardous vehicles that they sale knowing they could hurt people but they don't care. I test drove a vehicle at or around 12 on 6July 2020 there were no lights on the vehicle that indicated there was a safety issue. Vehicle was delivered at 10 PM...The morning the service theft deterrent system light was on and it would not turn off. I can only assume the service detection light came on during the 45 mile trip from Sanford. The very next day I was driving the vehicle and the vehicle stalled in traffic and just stopped. The stalling and dieing in traffic happened 2 additional times in 5 days...I thought maybe it was the battery but I was informed it is the alternator and it is at about 15.8 which is a dangerous level the truck could catch on fire is not fixed. I contacted the dealer the night of the 10th and called on 11 July 2020 and spoke to service manager Samantha she informed me she had passed the email to her manager. I did not receive a response via email or telephonically. Eventually Ricardo contacted me stating give him to Monday to respond....Surprise Surprise I never heard from him...The vehicle was sold as is therefore my complaint is the dealer is selling vehicles that are dangerous and they had to know the vehicle had alternator issues and didn't fix it. My sales ripoff person was Ricardo and I can only suggest and warn you to be better than I me..stay away!!!

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    3.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    While we do perform an NC state inspection on¿¿our vehicles before putting them out on the lot. An improperly functioning alternator isn't something t...hat is checked in that inspection. We are resellers of used vehicles, we sell them as-is. In the buyers guide, which is in the window of all of our vehicles for sale and was also signed by the customer, states a list of "some major defects that may occur in used vehicles. " in that list is " Improperly functioning alternator, generator, battery, or starter. " While the salesman did try to remedy the issue of the "service theft deterrent system" message by sending you a replacement fob which then enables you to reset the system. There is not a way that he would have known about the alternator¿¿issue. On the drive to deliver the vehicle the salesman reported back, and said that there were no problems with the drive.In addition to that, we had the truck for about a month on our lot and we never experienced the vehicle turning off or doing anything abnormal. So for us to have hidden this issue from a customer isn't something that would have happened. We are focused on customer satisfaction and hope that we can help you in this situation please call 919-292-2626 so we can better understand how we can help.Respectfully, TAZ Autogroup 3590 Highway 87Sanford, NC 27332(888)272-1691


    Worked with:
    Samantha Thomas

    BDC Representative

    NOT RATED

  • 5.0 out of 5
    July 12, 2020

    JT Automart is a great dealership! Kim was very helpful and worked really hard to make sure I drove away with the car I wanted and within my means! I would... recommend them to anyone, this was my second time purchasing a vehicle through them!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Kim Riddick

    Finance Administrator

    (4.7) 27 reviews

  • 5.0 out of 5
    July 4, 2020

    Good honest people no run around about buying a car straight to the point excellent service go see them for your next vehicle purchase anytime

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for sharing your experience with JT Auto Group. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with... you. We want every experience to be "five stars"! Glad to hear you love your new vehicle. JT Auto Group's team will be thrilled to hear your feedback!Respectfully,JT Auto Group3132 Jefferson Davis HighwaySanford, NC 27332(888) 272-1692


    Worked with:
    Christie Marte

    BDC Manager/Director

    (4.8) 59 reviews

    Devin Wicker

    General Manager

    (4.2) 61 reviews

    Kim Riddick

    Finance Administrator

    (4.7) 27 reviews

    jack abutaha

    (4.4) 8 reviews

    Charles Ragan

    Sales Rep.

    (4.2) 14 reviews

  • 5.0 out of 5
    June 29, 2020

    I had Caleb showing me a 2019 Subaru WRX and the process was smooth and fast. Great experience overall. Would recommend, also ask for Caleb.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Christie Marte

    BDC Manager/Director

    (4.8) 59 reviews

  • 5.0 out of 5
    June 27, 2020

    This is the second car I have bought from JT Auto. I love their customer service and the dependability of their cars! All around an amazing dealership!

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    On behalf of all of us at JT Auto Group, We would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoy...ed your experience with JT Auto Group for the second time. We will be sharing your feedback amongst our team. Enjoy your new vehicle and please come visit us again soon!Respectfully,JT Auto Group3132 Jefferson Davis HighwaySanford, NC 27332(888) 272-1692


    Worked with:
    Christie Marte

    BDC Manager/Director

    (4.8) 59 reviews

View More Reviews