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Lou Fusz Buick GMC

(994 reviews)
Visit Lou Fusz Buick GMC
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 7:00am–5:00pm
Sunday Closed Closed
2021 consumer dealer award
View 2 awards
2021 consumer dealer award 2017 consumer dealer award
New (314) 594-1151 (314) 594-1151
Used (314) 652-3253 (314) 652-3253
Service (314) 475-2330 (314) 475-2330

Reviews

(994 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lou Fusz Buick GMC from DealerRater.

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Keep doing a great job Nick. Even though I didn't find...

Keep doing a great job Nick. Even though I didn't find what I needed at this time, I will definitely keep you in mind.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

I honestly went in not knowing exactly what I looking...

I honestly went in not knowing exactly what I looking for. When I got there I was greeted promptly by Steve VanSickle. He was polite and was very knowledgeable. He knew my price range and helped find so far great vehicle at a very good price! I would highly recommend the dealership and Steve as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Nick gave us top priority in finding the car we wanted...

Nick gave us top priority in finding the car we wanted from another dealer to satisfy us over the telephone. While we were a repeat buyer they (the whole dealership)were just as interested in us as a new buyer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had bought from Lou Fusz this past year, and dealt with...

I had bought from Lou Fusz this past year, and dealt with Mike Vanoordt. I was very satisfied because he took the time to narrow my criteria to a car I could really like while also NOT getting impatient. This year 2012 I was in need of another car after an accident and was greeted with the same professional attention. Mike took the time to sit with me through the process, after the sale, and kept me updated about how the financing department was getting along. I am a repeat customer, and will be in the future. My three boys will all be in need of cars, he has alot to look forward to. Thank you again for all your professionalism and courtesy Amy Bubenik

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Very comfortable working with Gus. Very pleased with the...

Very comfortable working with Gus. Very pleased with the process of purchasing of new vehicle. All aspects handled in a professional manner. Good people to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

I like the no app nessesary concept, and at other dealers...

I like the no app nessesary concept, and at other dealers i was told i had to wait a week and a half to two weeks before i could get it in. They took really good care of me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.

what a great wxperience this was. This was my first new...

what a great wxperience this was. This was my first new car purchase on my own and the whole experience exceeded all expectations. All of my friends kept telling me all the bad experiences they had at other dealerships. Well, they apparently went to the wrong places and had the wrong salesperson. From the minute I walked in the door, where I was greeted by my salesman, Peter Wolff, it was a treat. Peter asked me a few questions to narrow down what I was looking for, and once he understood my needs he suggested he pull a car up from the back of the lot, as it was raining out. We test drove the car, and once I decided it was the right car for me he put together a purchase proposal that was very close to the price I was trying to get to. In fact we were within ten dollars of what I was trying to achieve. The business office gave me a price on an extended warranty I could not pass on. Before leaving the sales manager, Larry, gave me his card and his information in case there was any issues. I am thrilled to report there were none. I would certainly recommend both Peter Wolff and Lou Fusz Buick GMC to all my friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
3 people out of 3 found this review helpful.

I recently bought a new Yukon XL from Lou Fusz Buick-GMC....

I recently bought a new Yukon XL from Lou Fusz Buick-GMC. The salesman listened to what I wanted on the vehicle and was able to find the gold truck with the options that I wanted. I had seen a different set of wheels on another truck that I liked and Steve was able to accommodate me with those wheels. I got my "perfect" truck. The buying experience at this dealership (from beginning to end) was wonderful and I would hightly recommend them to anyone looking for a new or used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

I recently purchased a new car from the GMC/Buick Lou...

I recently purchased a new car from the GMC/Buick Lou Fusz store. I was greeted promptly and immediately felt welcome. Jim worked hard to find exactly what I was looking for. Not only did he find exactly the right car at a different dealership,he went and got for me right away, and it was exactly what he said it would be. He made the whole car-buying experience relaxing and very easy. I would definately recommed Lou Fusz and Jim Kindred to anyone I know for any car needs. Thank you Jim!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

I recently purchased a 2012 gmc terrain. It honestly was...

I recently purchased a 2012 gmc terrain. It honestly was the best experience of my life!!!! upon entering the dealership, which came highly recommended to me by one of my business colleges, I ran into the sales manager Larry Buschhorn right off the bat. He greeted me in a manner that i was not accustomed to. It was at that point I new this was the place, that I had finally found a dealership home. I did purchase on that same day I was there and was given a more than fair no nonsense price on my new Terrain. I must say, I did have to return back to the dealership a few days later, but it was to bring my neighbor a few doors down to recieve the same experience I did as he too purchased a new vehicle from FUSZ GMC. I LOVE FUSZ GMC!!!!!! By the way, "Thank you Larry for my LOU FUSZ Chair, I will proudly take it every where I need it."

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.