Reviews
Wonderful Service!
The service center is always clean and with a friendly staff! Always havr great experiences at Lou Fusz GMC
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Electronic issue
The 7 pin trailer receptacle was not working properly for the left side trailer lights. Service checked the receptacle and stated it checked out fine.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your review! We're glad that we were able to help with your trailer receptacle. Our team is proud of our expert service. We appreciate your business, please let us know if we can be of help in the future!
GREAT SERVICE DEPARTMENT
THE SERVICE DEPARTMENT AT LOU FUSZ BUICK GMC IS SECOND TO NONE. KEVIN GRAHAM IS MY SERVICE GUY AND IS ALWAYS GREAT. I HAVE BEEN USING LOU FUSZ SERVICE FOR YEARS
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
What a great review, Alan! Our team will be very happy to hear your kind words. We appreciate your business and look forward to seeing you again in the future.
Awesome experience
I was looking a for a vehicle and Lou Fusz fell into my lap my experience and care that I received was awesome from my internet chat with Nikki Halla and my sales specialist Allison Hock. Your company has a great group of people working for you they all went above and beyond the call of duty.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your review, Dayle! We're delighted to hear that Nikki and Allison were able to provide you with such a great experience. Our team is proud of our friendly, helpful service. Thank you for your business, we hope to see you again!
Worth the trip!
I had a wonderful experience on my first visit to Lou Fusz. I found my hidden jewel! The SUV I purchased far exceeded my expectations! I believe even the salesman was surprised. I had no idea I was going to drive away with a new vehicle that day. Gus Loftis made the buying process as simple as 1-2-3. He had me sold in under 1 hr. Gus was very personable and made me feel comfortable with my purchasing decision. Working through the financial process with Calvin Stark was just as easy. I highly recommend taking a trip to Lou Fusz Buick - GMC to find your dream car. Tell them Melissa sent you and ask for Gus!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, Melissa! Our sales team is dedicated to listening to all of your needs and finding you the perfect car in efficient time, and our finance team wants to make sure that our customers understand every part of the process. We look forward to seeing you more in the future!
Water pump problem
Kevin had the problem correctly pre-diagnosed before the car was on the rack. He called to tell us the work was finished as promised. This is how it's supposed to be but it doesn't always work this way.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your review! We're so happy to hear that Kevin provided you with such great service. Our dealership is proud of skilled service staff. We appreciate your business, please let us know if we can be of help in the future!
Buying and Leasing made easy
I was very pleased to work with Scott Brotherton on the obtaining of my new Buick Cascada Convertible. He keep me abreast of how it was being produced and the time line for the car to arrive in St. Louis. It is a very beautiful car and was worth the time to get it in!Bernie Corn
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review, Bernie! We're so happy to hear that Scott was able to provide you with the great service you deserve. We'll let him know to keep up the great work! Congratulations on your new Cascada Convertable, we hope to see you again!
Had a great experience buying our suv
It was very enjoyable to do business with John Randazzo and the Lou Fusz family love the auto we bought from you if the need arises we will buy another auto from you very satisfied
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new SUV! We are happy to hear that you enjoyed your experience with John! We look forward to seeing you again for your next car purchase! Have a wonderful weekend! Best, Lou Fusz Buick Team
Excellent Service at Lou Fusz on Page Ave.
Excellent Service Advisor, Thomas Childres because he cares about getting the job done right and is friendly. The Service Mechanic Chris Peska did excellent work. Stay safe and have a wonderful day. Betty Dorman?
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Betty, we appreciate you taking the time to provide us with your amazing review! We are happy to provide only excellent work for our customers. We appreciate your kind words and look forward to working with you again. Have a relaxing weekend Betty! Best, Lou Fusz Buick Team
Service was fast and friendly.
Service was fast and friendly. Customer Service Person kept me informed of what needed fixing and kept cost down by alerting me to awards and discounts.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair