Reviews
I had some accessories installed.
I had some accessories installed. Appointment went quickly, neatly and professionally. Well done! I haves them before. Will definitely use them again for future services.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Phillip, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
recently brought my car in for service and I couldn?
recently brought my car in for service and I couldn?t be more satisfied. The staff was professional, friendly, and honest. They explained everything clearly and completed the work on time. My car runs perfectly now, and the price was very fair. I highly recommend this place to anyone looking for quality and trustworthy auto service. I?ll definitely be coming back!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Manuel, we're happy you found our staff to be so supportive during your experience here at Mark Ficken Ford. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Service was completed same day and customer service was
Service was completed same day and customer service was very helpful. Had a belly pan that had come loose and the service center repaired the same day I dropped off for service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Geoffrey, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
No nonsense, in and out in 90 minutes.
No nonsense, in and out in 90 minutes. Good car wash. Tried to get my ring out of area behind part of dash, but couldn?t get handled, no big deal.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Thomas, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Thanks for replacing my back-up camera.
Thanks for replacing my back-up camera. The process works better than ever. It is clearer and a better picture. I am see better now
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Andrea, we're glad to hear our staff took such great care of you! Here at Mark Ficken Ford we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!
Thank you for listening and taking the time to
Thank you for listening and taking the time to understand??.. your team did a great job of communicating during the whole service project from in take of truck to delivery of fix??. Including shuttle service to and from the deal ship so I could work at my office while repairs are completed and I did not need a loaner or rental
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Kent, thank you so much for your feedback about Mark Ficken Ford! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!
Liza was very helpful throughout the whole service
Liza was very helpful throughout the whole service process, work was completed on time. The pickup up and drop off service is awesome, hand over the keys and you are done!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Craig, we're glad to hear our staff took such great care of you! Here at Mark Ficken Ford we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!
Liza is an awesome service technician.
Liza is an awesome service technician. The whole process was handled professionally with great communication. Ford did an awesome job repairing my vehicle. Thank you Liza!! You?re awesome!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, thank you so much for your feedback about Mark Ficken Ford! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!
Awesome service.
Awesome service. Great customer care. Bobby cares a lot about the issues with the car and gets the job done. Loaner vehicle is also spot on
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Lizeth, thank you so much for your feedback about Mark Ficken Ford! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!
Great service provided even though it took almost a week
Great service provided even though it took almost a week to complete the service due to delay in getting parts. The service team kept me in the loop of the process
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Brian, we're glad to hear our staff took such great care of you! Here at Mark Ficken Ford we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!