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Napleton's Mid Rivers Chrysler Jeep Dodg

(1,320 reviews)
Visit Napleton's Mid Rivers Chrysler Jeep Dodg
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–5:00pm
Sunday Closed Closed
2024 state dealer award
View 7 awards
2024 state dealer award 2024 state dealer award 2024 state dealer award 2016 state dealer award
2024 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (636) 486-4949 (636) 486-4949
Used (636) 875-1471 (636) 875-1471
Service (636) 387-4506 (636) 387-4506

Reviews

(1,320 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Needed to replace the family suv after an accident.

Needed to replace the family suv after an accident. Mike and the rest of the staff were great. Thanks again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Hharris, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

Amanda went above and beyond helping us find a vehicle,

Amanda went above and beyond helping us find a vehicle, my dad has been here once before and also had a good experience so we greatly appreciate it

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

John was our sales person I very much appreciated his no

John was our sales person I very much appreciated his no pressure all information and assistance approach , he listened to what our needs were as a family and offered us great options that we had not considered He was a great help and I would definitely recommend anyone looking for great guest service and friendly people ask for John

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

I worked with John and he did a great job.

I worked with John and he did a great job. He Listened to all my needs and he helped me find a new vehicle when I didn’t really know what I wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, congratulations on your new car, Sandra! It is great to hear John was knowledgeable and pleasant to work with. We hope to see you again!

Amanda was outstanding!

Amanda was outstanding!!!! She listened to what I wanted and needed, helped me narrow it down to a few vehicles. She answered every question with knowledge and understanding. I will send everyone I know her way for their next car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi Tom, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Corey Brenner did a great job of explaining every thing.

Corey Brenner did a great job of explaining every thing. Treated me like he had known me a long time. Very professional, and courtesy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

I was assisted by Faustino, He helped me look around

I was assisted by Faustino, He helped me look around their lot and recommended a great car, unfortunately it was being sold that day, but overall great customer service. In the near future i’ll be buying once their lot improves.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hello Santiago, thank you; we appreciate your feedback! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

Allyson 5 stars!

Allyson 5 stars!!! Excellent customer service and very knowledgeable. Quick paperwork and timely attention. Thanks!!

Rating breakdown (out of 5):
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your feedback. We're thrilled you found Allyson knowledgeable and the whole experience pleasant and easy. We hope to be of service to you again! Take care!

Very helpful and energetic.

Very helpful and energetic. Knowledgeable too. Great on follow up even when we changed our minds a few times.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

Allyson was awesome to work with, she made everything

Allyson was awesome to work with, she made everything very easy and painless. Get your new car from her.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, Congratulations on your new car! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again!