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Napleton's Mid Rivers Chrysler Jeep Dodg

(1,320 reviews)
Visit Napleton's Mid Rivers Chrysler Jeep Dodg
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–5:00pm
Sunday Closed Closed
2024 state dealer award
View 7 awards
2024 state dealer award 2024 state dealer award 2024 state dealer award 2016 state dealer award
2024 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (636) 486-4949 (636) 486-4949
Used (636) 875-1471 (636) 875-1471
Service (636) 387-4506 (636) 387-4506

Reviews

(1,320 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Had a great experience.

Had a great experience. Amanda was one of the best sales people I’ve ever dealt with, very down to earth and understanding

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

Amanda was so knowledgeable about different vehicles that

Amanda was so knowledgeable about different vehicles that would best fit my lifestyle. She helped me figure out which cars also had all the bells and whistles that I wanted within my price range, and she made the entire experience really easy and comfortable. Fantastic experience all because of her!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Great experience at this dealer!

Great experience at this dealer! After a horrific experience with a dealer in Springfield trying to get a car for my college daughter, I was dreading the experience. Tino went above & beyond in helping this stay as low stress as possible & we got my daughter into a Ford Fiesta. Thanks so much for all your help!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

Amanda and Trey made my auto purchase really enjoyable!

Amanda and Trey made my auto purchase really enjoyable! Thank you so much for a pleasant experience at Napelton.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Amanda, Jason, and Trey were great to work with!

Amanda, Jason, and Trey were great to work with! They got me exactly the deal I wanted in a timely manner!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi Kailey, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Safe travels!

Tino had his work cut out for him for his first sale.

Tino had his work cut out for him for his first sale. Even though the deal had its challenges and setbacks, he kept a positive attitude and continued to try to keep us in the loop and happy. We've bought many vehicles over the years and this experience was definitely the most unconventional. In the end, their goal was to make sure we were satisfied.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you so much for sharing your recent experience with us, we work hard to provide each of our clients with the best automotive experience! We hope to see you again!

Tino was super helpful and listened to all of my

Tino was super helpful and listened to all of my concerns, it felt like he truly wanted me to find my dream car!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Hi Clara, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Safe travels!

My experience with this dealership was very good.

My experience with this dealership was very good. I was assisted by Faustino, he was very helpful and knowledgeable about all of the cars on the lot. I really appreciated him taking the time to work with me since I am a first time car owner.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Safe travels!

Nolan was incredibly kind and took his time to help me

Nolan was incredibly kind and took his time to help me out. He wasn’t pushy at all, he listened and heard what I was saying and gave me his input with honestly and integrity.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your support! We're happy we could help. Our team is available should you require any extra help.

Corey was very helpful, answered all my questions.

Corey was very helpful, answered all my questions. He was friendly as well. Very honest as well. Really appreciate the fact that he took the time with me, some dealerships don’t want to take the time with a 19 year old like he did.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Logan, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!